At a Glance
- Tasks: Create memorable experiences for guests and manage seating arrangements.
- Company: Join a vibrant London-based hospitality group with bold venues and sports bars.
- Benefits: Enjoy flexible hours, discounts, birthday lunches, and a generous referral scheme.
- Why this job: Be part of a dynamic team that values excellence, passion, and personal growth.
- Qualifications: 6 months experience in a high-end venue and excellent communication skills required.
- Other info: Check us out on social media to see our culture and opportunities!
We're looking for a Host Hostess to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Host Hostess! Join our team and build a career by taking advantage of our learning and development opportunities.
EPIC PERKS:
- Flexible working hours available
- Share of service charge
- 50% discount for you + 5 friends at any of our venues!
- Your birthday lunch is on us
- Generous employee referral scheme - work with your friends!
- Money off your shopping at many high street stores
- Apprenticeship schemes to learn while you work
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
WHAT YOU'LL NEED:
- 6 months+ experience in a similar high-end venue as Host Hostess or floor staff
- Spotless communication skills and natural guest interaction
- (Ideally) Knowledge of reservation platform such as Open Table and Collins
- Ability to manage seating arrangements
- Immaculate presentation
WORK SOMEWHERE EPIC:
We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is a historical estimate.
If you are interested in being our new Host Hostess please click apply!
Host employer: Maven Leisure
Contact Detail:
Maven Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host
✨Tip Number 1
Familiarise yourself with the venues and their unique offerings. Knowing the ins and outs of our locations will help you engage with guests more effectively and show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills by practising with friends or family. Being charismatic and approachable is key for a Host, so the more comfortable you are interacting with others, the better!
✨Tip Number 3
Get to know reservation platforms like Open Table and Collins. Even if you haven't used them before, understanding how they work can give you an edge during the interview process.
✨Tip Number 4
Showcase your passion for hospitality by sharing personal experiences where you've created memorable moments for guests. This will demonstrate your commitment to providing excellent service.
We think you need these skills to ace Host
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end venues, focusing on your communication skills and guest interaction. Mention any relevant roles as a Host or floor staff to demonstrate your suitability for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to create memorable experiences for guests. Use specific examples from your past roles to illustrate your charisma and dedication.
Highlight Relevant Skills: In your application, emphasise your knowledge of reservation platforms like Open Table and Collins, as well as your ability to manage seating arrangements. These skills are crucial for the Host role and will set you apart from other candidates.
Show Enthusiasm for the Company: Research ETM and mention their EPIC values in your application. Express your excitement about the opportunity to work in a growing hospitality group and how you align with their commitment to excellence, passion, integrity, and challenge.
How to prepare for a job interview at Maven Leisure
✨Show Your Charisma
As a Host Hostess, your personality is key. Make sure to showcase your charisma during the interview by being friendly and engaging. Practice your smile and maintain eye contact to create a warm atmosphere.
✨Demonstrate Communication Skills
Spotless communication is essential for this role. Prepare to discuss your previous experiences where you successfully interacted with guests. Use clear and confident language to convey your thoughts.
✨Familiarise Yourself with Reservation Platforms
If you have experience with reservation systems like Open Table or Collins, be ready to talk about it. If not, do a bit of research beforehand so you can discuss how you would manage seating arrangements effectively.
✨Dress to Impress
Immaculate presentation is crucial in the hospitality industry. Dress smartly for your interview to reflect the high standards expected in the role. This will also show your commitment to the position.