Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create memorable experiences for guests while managing a team and ensuring excellent service.
- Company: Join a bold London-based hospitality group with exciting venues and sports bars.
- Benefits: Enjoy flexible hours, discounts, birthday lunches, and money management support.
- Why this job: Be part of a vibrant culture that values excellence, passion, and personal growth.
- Qualifications: 1+ year experience in high-end dining, strong communication skills, and cocktail knowledge preferred.
- Other info: Check us out on social media to see our dynamic work environment!
We're looking for a Head Waiter Waitress to be remembered for creating great experiences. If you are charismatic, love interacting with guests, and passionate about what you do, then we want you to be our next Head Waiter Waitress! Join our team and build a career by taking advantage of our learning and development opportunities.
EPIC PERKS:
- Flexible working hours available
- Share of service charge
- 50% discount for you + 5 friends at any of our venues!
- Your birthday lunch is on us
- Generous employee referral scheme - work with your friends!
- Money off your shopping at many high street stores
- Apprenticeship schemes to learn while you work
- Access to Wagestream for better money management
- Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program
- Group wide Learning and Development opportunities
WHAT YOU'LL NEED
- 1 year + experience in a similar high-end site
- Spotless communication skills
- (Ideally) Supervising and team training experience
- Ability to handle complaints, to turn into compliments
- Knowledge of cocktails specs, wine notes, beer options and ability to read through guests' preferences
- Shift and section management
We are a London-based hospitality group of brave, bold and beautiful venues and sport bars. We're growing bigger, and we have lots of opportunities for you to progress with us. Join us and live by our EPIC values of Excellence, Passion, Integrity and Challenge.
ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
The hourly rate shown is the addition of base rate and service charge, which is distributed to all staff through a Tronc Point system. We cannot guarantee an exact amount, but it is a historical estimate.
If you are interested in being our new Head Waiter Waitress please click apply!
Head Waiter H employer: Maven Leisure
Contact Detail:
Maven Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter H
✨Tip Number 1
Familiarise yourself with the EPIC values of Excellence, Passion, Integrity, and Challenge. When you engage with us during the interview process, demonstrate how your personal values align with these principles to show that you're a great fit for our team.
✨Tip Number 2
Make sure to showcase your communication skills in every interaction. Whether it's during a phone call or in-person meeting, practice clear and confident communication, as this is crucial for a Head Waiter role where guest interaction is key.
✨Tip Number 3
Brush up on your knowledge of cocktails, wines, and beers. Being able to discuss drink options confidently will impress us and show that you're prepared to handle guests' preferences and enhance their dining experience.
✨Tip Number 4
Network with current or former employees of our venues through social media platforms. Engaging with them can provide you with insider tips about our culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Head Waiter H
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in high-end hospitality settings. Emphasise your communication skills, any supervisory roles you've held, and your ability to manage shifts and sections effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your charisma. Mention specific experiences where you turned complaints into compliments and how you can contribute to creating memorable guest experiences.
Showcase Your Knowledge: In your application, demonstrate your knowledge of cocktails, wines, and beers. You could include a brief section on your favourite drinks or how you tailor recommendations based on guests' preferences.
Highlight Your Team Spirit: Since the role involves supervising and training team members, mention any relevant experiences where you have successfully worked as part of a team or trained others. This will show your potential employer that you are a great fit for their EPIC values.
How to prepare for a job interview at Maven Leisure
✨Show Your Charisma
As a Head Waiter, your personality is key. Make sure to showcase your charisma during the interview by engaging with the interviewer and demonstrating your passion for creating memorable guest experiences.
✨Demonstrate Communication Skills
Spotless communication skills are essential for this role. Prepare to discuss how you've effectively communicated with guests and handled complaints in the past, turning them into compliments.
✨Highlight Your Experience
With over a year of experience in a high-end site required, be ready to share specific examples from your previous roles that highlight your expertise in managing shifts, sections, and training team members.
✨Know Your Beverages
Familiarise yourself with cocktail specifications, wine notes, and beer options. Being able to discuss your knowledge of these topics will show your preparedness and enthusiasm for the role.
