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- Tasks: Join a vibrant team as a Clinic Receptionist, delivering top-notch customer service.
- Company: Work with a prestigious 5-star clinic in the high-end aesthetics market.
- Benefits: Enjoy a competitive salary, commission, and a generous benefits package.
- Why this job: Be part of a dynamic environment where your people skills shine and make a difference.
- Qualifications: Previous reception or front of house experience is essential, ideally in beauty or aesthetics.
- Other info: If you're warm, friendly, and passionate about customer service, apply now!
We are recruiting for an exceptional client of ours for a friendly, professional and experienced Clinic Receptionist to join their team. Our client is an incredible 5-star organisation and operates in the high-end aesthetics market. The role will pay £26,000 to £28,000 per annum plus around £5,000 per year in commission along with a very generous package.
Current or previous Reception or Front of House experience is essential, ideally within an aesthetics or beauty environment. This is a hard-working and vibrant team and you must have excellent people skills in order to be successful in this role. You must be warm, friendly, engaging, professional and have a real passion to deliver an excellent level of customer service.
Key duties include:
- Display high standards of customer service and ensure the team are delivering this at all times.
- Be organised and work efficiently, managing all customer enquiries promptly.
- Be confident to discuss and sell treatments and/or packages with your clients.
- Be friendly and approachable.
- Able to use initiative, problem solve and deal with issues that arise throughout the working day.
Please click "apply" if you believe this role would be a good fit for you!
Luxury Clinic Receptionist - South Kensington employer: Maven Group Ltd
Contact Detail:
Maven Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Clinic Receptionist - South Kensington
✨Tip Number 1
Familiarise yourself with the aesthetics and beauty industry. Understanding the latest trends and treatments will not only help you in conversations but also show your genuine interest in the field during interviews.
✨Tip Number 2
Practice your customer service skills by role-playing different scenarios. This will prepare you for handling various client interactions and demonstrate your ability to provide excellent service, which is crucial for this role.
✨Tip Number 3
Network within the beauty and aesthetics community. Attend local events or join online forums to connect with professionals in the industry. This can lead to valuable insights and potential referrals.
✨Tip Number 4
Showcase your organisational skills by preparing a mock schedule or plan for managing a busy reception area. Being able to discuss how you would handle multiple tasks efficiently can set you apart from other candidates.
We think you need these skills to ace Luxury Clinic Receptionist - South Kensington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or front of house roles, especially within the aesthetics or beauty industry. Emphasise your customer service skills and any achievements that demonstrate your ability to engage with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a vibrant team. Mention specific examples of how you've successfully managed customer enquiries or sold treatments in previous roles.
Highlight Soft Skills: In your application, emphasise your people skills, warmth, and professionalism. Provide examples of how you've used these skills to create a positive experience for clients in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Maven Group Ltd
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service, prepare examples from your previous experience where you went above and beyond for a client. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Your Organisational Skills
Being organised is key in a busy clinic environment. Be ready to discuss how you manage your time and prioritise tasks effectively. You might even want to share specific tools or methods you use to stay organised.
✨Familiarise Yourself with Aesthetic Treatments
Research the types of treatments and services offered by the clinic. Showing that you have knowledge about their offerings will demonstrate your genuine interest in the role and help you engage confidently with potential clients.
✨Exude Warmth and Approachability
As a receptionist, your personality is crucial. Practice being warm and friendly during the interview. Use positive body language, maintain eye contact, and smile to convey your approachability and enthusiasm for the position.
