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- Tasks: Deliver exceptional customer service in a luxury clinic environment.
- Company: Join a prestigious 5-star clinic in Sloane Square.
- Benefits: Generous salary of £28,000 plus commission, earning potential of £2,000 to £3,000 extra.
- Why this job: Work with celebrities and VIPs while providing top-notch service.
- Qualifications: Previous reception or front of house experience required.
- Other info: Be part of a vibrant team with a passion for excellence.
The predicted salary is between 28000 - 31000 £ per year.
We are recruiting for an exceptional client of ours to join their luxury clinic in Sloane Square. Our client is an incredible 5* organisation and operates in the high-end aesthetics market.
The role will pay a generous starting salary of £28,000pa plus lucrative commission, which will see you earn an extra £2,000 to £3,000 per year in commission.
Current or previous Reception or Front of House experience is essential, ideally within an environment where delivering first-class customer service. This is a hard-working and vibrant team, and you must have excellent people skills in order to be successful in this role.
You must be warm, friendly, engaging, professional, and have a real passion to deliver an excellent level of customer service. You will be dealing with a broad client base including celebrities and VIPs, making the emphasis on delivering high service levels very important to the business.
Key duties include:
- Display high standards of customer service and ensure the team are delivering this at all times.
- You should be organised and work efficiently, managing all customer enquiries promptly.
- You should be confident to discuss and sell treatments and/or packages with your clients.
- Friendly and approachable.
- Able to use initiative, problem solve, and deal with issues that arise throughout the working day.
Please click 'apply' if you believe this role would be a good fit for you.
Luxury Clinic Receptionist - Sloane Square employer: Maven Group Ltd
Contact Detail:
Maven Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Clinic Receptionist - Sloane Square
✨Tip Number 1
Get to know the clinic's vibe! Before your interview, check out their website and social media. This will help you understand their brand and tailor your conversation to show you're a perfect fit for their luxury environment.
✨Tip Number 2
Practice your people skills! Since you'll be dealing with high-profile clients, role-play common scenarios with friends or family. This will help you feel more confident when discussing treatments and handling enquiries.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a luxury setting. Choose an outfit that reflects the clinic's high standards and makes you feel professional and approachable.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and reinforces your commitment to delivering excellent customer service.
We think you need these skills to ace Luxury Clinic Receptionist - Sloane Square
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in customer service, especially in high-end environments. We want to see how you've gone above and beyond to deliver exceptional service!
Be Warm and Engaging: Since you'll be dealing with a diverse clientele, including celebrities, it's crucial to convey your friendly and approachable nature. Use a warm tone in your application to reflect this personality.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Maven Group Ltd
✨Know Your Clientele
Familiarise yourself with the luxury clinic's clientele, especially if they cater to celebrities and VIPs. Research their services and understand what high-end customer service looks like in this context. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your People Skills
Prepare examples from your previous roles that highlight your excellent people skills. Think of situations where you went above and beyond for a customer or resolved a challenging issue. This will show that you can deliver the first-class service expected in a luxury environment.
✨Dress to Impress
Since this is a luxury clinic, your appearance matters. Dress smartly and professionally to reflect the high standards of the organisation. This not only shows respect for the interviewers but also aligns with the brand image they uphold.
✨Be Ready to Sell
As part of the role involves discussing and selling treatments, prepare to talk about how you would approach this. Think of ways to engage clients and make them feel comfortable while discussing their needs. Practising a few sales pitches can give you the confidence to shine in this area.
