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- Tasks: Deliver exceptional customer service in a luxury clinic environment.
- Company: Join a prestigious 5-star clinic in Sloane Square.
- Benefits: Generous salary of £28,000 plus commission, earning up to £3,000 extra.
- Why this job: Work with celebrities and VIPs while enhancing your customer service skills.
- Qualifications: Previous reception or front of house experience required.
- Other info: Be part of a vibrant team with a passion for excellence.
The predicted salary is between 28000 - 31000 £ per year.
We are recruiting for an exceptional client of ours to join their luxury clinic in Sloane Square. Our client is an incredible 5-star organisation and operates in the high-end aesthetics market. The role will pay a generous starting salary of £28,000 per annum plus lucrative commission, which will see you earn an extra £2,000 to £3,000 per year in commission.
Current or previous Reception or Front of House experience is essential, ideally within an environment where delivering first-class customer service is key. This is a hard-working and vibrant team, and you must have excellent people skills in order to be successful in this role. You must be warm, friendly, engaging, professional, and have a real passion for delivering an excellent level of customer service.
You will be dealing with a broad client base including celebrities and VIPs, making the emphasis on delivering high service levels very important to the business.
Key duties include:
- Display high standards of customer service and ensure the team is delivering this at all times.
- Be organised and work efficiently, managing all customer enquiries promptly.
- Be confident to discuss and sell treatments and/or packages with your clients.
- Be friendly and approachable.
- Able to use initiative, problem solve, and deal with issues that arise throughout the working day.
Please click "apply" if you believe this role would be a good fit for you!
Luxury Clinic Receptionist - Sloane Square in City of London employer: Maven Group Ltd
Contact Detail:
Maven Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Clinic Receptionist - Sloane Square in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury aesthetics industry on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering first-class customer service, we suggest you role-play with a friend or family member. Get comfortable with discussing treatments and handling enquiries so you can shine during interviews.
✨Tip Number 3
Research the clinic! Familiarise yourself with their services and clientele. When you apply through our website, mention specific treatments or values of the clinic that resonate with you. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little extra effort can make a big difference!
We think you need these skills to ace Luxury Clinic Receptionist - Sloane Square in City of London
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous experience in reception or front of house roles. We want to see how you've delivered first-class customer service in the past, especially in high-end environments.
Be Warm and Engaging: Since you'll be dealing with a broad client-base, including celebrities and VIPs, it's crucial to convey your warm and friendly personality in your application. Let us know how you connect with people!
Demonstrate Your Organisational Skills: We love candidates who can manage their time efficiently and handle customer enquiries promptly. Share examples of how you've stayed organised in busy situations to impress us!
Express Your Passion for Aesthetics: This role is all about delivering high service levels in the aesthetics market. Show us your enthusiasm for the industry and why you're excited about the opportunity to work in a luxury clinic.
How to prepare for a job interview at Maven Group Ltd
✨Know Your Clientele
Familiarise yourself with the luxury clinic's clientele, especially celebrities and VIPs. Understanding their expectations for service will help you demonstrate your ability to deliver first-class customer service during the interview.
✨Showcase Your People Skills
Prepare examples that highlight your excellent people skills. Think of situations where you've gone above and beyond for a customer or resolved a tricky situation. This will show your potential employer that you're warm, friendly, and professional.
✨Be Ready to Discuss Treatments
Brush up on the treatments and packages offered by the clinic. Being able to confidently discuss these during your interview will not only impress but also show your genuine interest in the role and the services provided.
✨Demonstrate Organisational Skills
Think of ways you've managed multiple tasks efficiently in previous roles. Be prepared to share specific examples of how you’ve organised your workload and handled customer enquiries promptly, as this is crucial for success in a busy reception environment.
