Managing Director - Acute Services in London

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow. Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough. We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care. Join us and be a part of the team that is making Croydon proud.

Job overview

The Managing Director for Acute Services will provide executive level leadership and be responsible at board level for all Acute Hospital Services. Working in tandem with the Managing Director – Community Services and Integration, they will ensure the Trust’s operational services are delivered in a safe and effective way.

Main duties of the job

This is a pivotal leadership role, requiring an experienced senior NHS operator with:

• Demonstrable experience as a Managing Director/Chief Operating Officer or equivalent in an acute setting
• Direct involvement in winter pressures planning and delivery
• Strong financial and operational oversight of budgets and resources
• A detailed understanding of patient pathways and service flow across acute services

This role will require a visible and highly engaged leader who can provide immediate impact and assurance across acute services during a critical period.

Working for our organisation

Croydon is a trailblazer in integration to join-up the health and care services available for local people and breakdown barriers between professional teams to make the most of our workforce and expertise. The Trust runs two hospitals, north and south of the borough. Its main campus, Croydon University Hospital, is home to the borough’s only Emergency Department and often receives more ambulances than many major trauma centres. The hospital provides more than 100 specialist services, including 24/7 maternity care. An ongoing investment programme is also transforming the facilities available, with a dedicated new children’s unit and multi-million pound intensive care unit opening in 2023. The Trust has one of the most diverse workforce profiles in the capital, with more than half of its staff from a Black, Asian or Minority Ethnic groups – almost twice the national average – reflecting the diverse communities it cares for. At the same time, the Trust is increasing its role as an anchor institution at the heart of its local community. As the borough’s largest employer, this includes supporting local business through kick-starters and apprenticeships to increase employment, and working with local universities to train the next generation of health and care workers in Croydon.

Person specification

EDUCATION, QUALIFICATIONS AND/OR TRAINING

Educated to Master’s degree level or equivalent experience.

EXPERIENCE

Extensive leadership and operational management in a large complex NHS organisation. Experience of capacity planning and translating organisation strategy and vision into operational objectives. Application evidences collaborative work, encouraging teamwork and cooperation among diverse stakeholders to achieve common goals.

Your recruitment team

The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process.

Your application

Please ensure your supporting statement clearly reflects the job description and person specification, as shortlisting will be based on these criteria. Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence

We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References

Please provide a minimum of 3 years’ employment and/or education history, including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks.

Closing date

To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting

If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback

If you do not hear from us within four weeks of the closing date, please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks

We are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.