Medical Laboratory Assistant (Specimen Reception) in Sefton

Main area Blood Sciences Grade NHS AfC: Band 2 Contract Permanent: This post is primarily based at Southport Hospital, Pathology Department Hours

• Full time
• Part time

37.5 hours per week (1 x 37.5 hour posts and 1 x 30 hour post) Job ref 409-8102235-A

Employer Mersey and West Lancashire Teaching Hospitals NHS Trust Employer type NHS Site Southport Hospital Town Southport Salary £25,272 Per Annum, Pro Rata Salary period Yearly Closing 18/10/2026 23:59

Medical Laboratory Assistant (Specimen Reception)

NHS AfC: Band 2

After applying via NHS Jobs, your submitted application will be imported into our preferred Third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, as an employer, we will not be able to respond to any e‑mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to "name of trust" transferring the information contained in this application to its preferred applicant management system. If you are appointed to a post information will also be transferred into the national NHS Electronic Staff Records system.

1 x 37.5 hours per week and 1 x 30 hours per week available. Current operating hours at Southport and Ormskirk sites are Sunday – Saturday 8.00am – midnight, including bank holidays. There is a concurrent on-call rota covering the Ormskirk site from midnight – 7.30am Sunday – Saturday. The post holder will be expected to rotate across these shifts, in the first instance covering mainly Monday - Friday. The department is moving towards becoming operational 24/7 which will include night shift work.

The primary role of the post is to receive samples for laboratory testing to check that all details of the request forms and samples match and to enter and receive them into our laboratory information system. It also includes the pre-analytical preparation required for analysis and ready to be processed on the analysers.

This role is primarily based at Southport Hospital.

Main duties of the job

We are looking for an enthusiastic, organised, methodical and highly motivated individual.
The responsibilities of this job are to perform basic clerical and reception duties within the laboratory, receive and log specimens into the department and record tests requested on the laboratory computer system.

Working independently although under the technical supervision of a qualified Biomedical Scientist, to undertake pre-analytical preparation of specimens received and to act as the first point of reference for enquiries into the department.

This will involve working closely with Consultant and junior medical staff, General Practitioners, Laboratory and other hospital/professional staff both in this organisation and outside agencies and assisting patients with general enquiries both on the telephone and face to face.

You will be required to participate in the bank holiday, evening and weekend work rotas as required.

Please note, previous candidates need not apply.

This vacancy may close early if enough applications are received.

Working for our organisation

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

• Rated Outstanding by CQC Inspection August 2018
• Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
• National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Detailed job description and main responsibilities

KEY DUTIES

Technical

• Duties may vary slightly from site to site so may or may not be applicable on all sites.
• Receive and barcode all samples and request forms as appropriate
• Enter Patient and Sample details into Laboratory Information System. Data entry of all patient identifiable information, clinical details and request details for all disciplines with the exception of Blood Transfusion into the Pathology (Telepath) system (accuracy is vitally important).
• Sort and deliver bar-coded samples/requests to appropriate department in a timely manner
• Receive requests into Telepath via the order communications systems
• Process samples through pre-analytical stages such as centrifugation, aliquoting into additional tubes, removal of clots and loading onto the analytical track to be analysed.
• Numbering, Telepath entry and loading of Blood Cultures onto the analyser in Microbiology
• Take and communicate as required all telephone enquires
• Prioritise urgent samples for fast tracking
• Process add-on Requests
• To use the Patient Administration System and other systems to check patient details.
• To carry out LIMS housekeeping – manual patient merges in Haematology, Biochemistry and Microbiology once patient information has been checked in the above systems and to notify Blood Transfusion of any mismatches.
• Pneumatic Air Tube- Pathology Reception is responsible for receiving fault calls regarding the air tube that must be dealt with immediately as per policy.
• Purge air tube system and clear simple faults as required
• Report ongoing faults to Facilities Maintenance
• Respond to telephone enquiries from service users, patients, relatives, and departmental colleagues with correct use of telephone and the giving out authorised results from Telepath as required.
• Use of fax, photocopier, according to the manufacturer’s instructions, as required.
• Understand and follow storage and stock rotation requirements of relevant stock in various storerooms.
• Distribution of GP orders (including blood forms) to surgeries in a timely manner.
• To ensure that all reports are sorted and distributed to the relevant bodies through internal and external posting systems in a timely and efficient manner.
• Accurate filing and retrieval of reports. Scanning of request forms.
• To work closely with all departments within the Pathology Directorate to ensure that a timely accurate service is delivered.
• To provide cross cover for colleagues as and when required.
• Night rota staff will work in Microbiology including processing Blood Cultures to the point of loading and starting the analyser.
• Any other duties deemed necessary to ensure the smooth running of the department commensurate with the grade.

Workflow Management

• Timely data entry of requests to facilitate maximum efficiency of turnaround times of results.
• Collect samples from wards/departments/Phlebotomists to meet required turnaround times when required by supervisor/manager.
• To maintain good working relations with all members of staff and to promote effective teamwork.
• To promote an efficient, courteous telephone manner to our service users.
• To actively participate in departmental meetings.
• Ensure risks to service such as faulty equipment or unexpected staff shortages are reported to the supervisors or manager as soon as possible.
• Replenish stock of blood bottles as required and prepare and despatch orders to community locations.
• Receive visitors to the laboratory as necessary
• Flexibility in helping to cover holiday/sickness absence.
• Participate in departmental meetings as required.
• To advise the Supervisor or Biomedical Scientists when consumables are approaching minimum stock levels, or take appropriate action
• Tidy Reception area when appropriate
• Decontaminate all work areas – following Standard Operating Procedure.
• Health and Safety
• Adhere to Trust and departmental Health & Safety protocols and Fire regulations.
• Identify risks, and to be aware of risk assessments affecting the workplace. Report clinical incidents to the Blood Sciences Service Lead. Report any defects or required maintenance in building /services to the Blood Sciences Service Lead.
• Adhere to current Control of Substances Hazardous to Health legislation (COSHH). Ensuring the preparation, safe handling, storage, and disposal of reagents is carried out in accordance with departmental policy

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