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- Tasks: Lead day-to-day operations and drive performance improvements across multiple sites.
- Company: Dynamic UK professional services organisation backed by Private Equity.
- Benefits: Competitive salary, opportunity for significant impact, and collaboration with senior leadership.
- Why this job: Be a key player in transforming operations and enhancing service levels.
- Qualifications: Must be ICAEW qualified with experience in professional services.
- Other info: Hands-on role with strong focus on team leadership and accountability.
The predicted salary is between 72000 - 108000 £ per year.
I am supporting a UK professional services organisation that is entering a significant period of operational change and turnaround. The business operates across multiple sites and requires a senior operator who can take full ownership of day-to-day performance and delivery. They are Private Equity backed. This is a hands-on, field-focused COO role. The incoming leader will spend time in the business with regional teams, driving accountability, pace and commercial improvement while acting as the primary execution partner to the CEO and Board.
Note - you MUST be ICAEW experienced and qualified for this role. We will not be able to progress applications that do not meet this criteria.
The core of the role:
- Lead day-to-day operations across a multi-site UK network
- Rapidly stabilise performance, improve consistency and raise service levels
- Put in place clear KPIs, weekly cadence and operational discipline
- Deliver cost improvements, cash awareness and site turnaround actions
- Build strong relationships with regional leaders and set clear expectations
- Ensure compliance with professional and regulatory standards
- Support integration activity and process improvements across the group
- Work closely with the CEO and investors on key turnaround milestones
What the ideal profile looks like:
- A true COO-first operator with a track record of improving performance in a professional services environment
- Experience operating within or alongside ICAEW-regulated firms, such as accountancy, audit, advisory, insolvency, corporate services or consulting
- Comfortable travelling regularly between sites and leading from the front
- Strong people manager with an ability to influence, coach and hold teams to account
Chief Operating Officer in London employer: Mature Accountants ltd
Contact Detail:
Mature Accountants ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief Operating Officer in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, especially those in the private equity and professional services sectors. Attend events, join relevant groups, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by doing your homework. Understand the company’s current challenges and think about how your experience can help them turn things around. We want you to show up ready to discuss specific strategies you’ve implemented in the past that align with their needs.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you note to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds and shows you’re genuinely interested. We love seeing candidates who take that extra step!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always looking for top talent to join us, so make sure you showcase your ICAEW experience and leadership skills when you do!
We think you need these skills to ace Chief Operating Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience in operational leadership, especially in professional services. We want to see how you've improved performance and driven accountability in similar roles.
Showcase Your ICAEW Experience: Since this role requires ICAEW experience, be upfront about your qualifications and any relevant roles you've held. We need to know you meet this essential criteria right from the start!
Be Specific About Achievements: When writing your application, include specific examples of how you've delivered cost improvements or turned around site performance. Numbers and metrics can really make your achievements stand out to us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting COO opportunity!
How to prepare for a job interview at Mature Accountants ltd
✨Know Your Numbers
As a COO, you'll need to demonstrate your understanding of key performance indicators (KPIs) and operational metrics. Brush up on the specific KPIs relevant to the professional services sector and be ready to discuss how you've used them to drive performance improvements in your previous roles.
✨Showcase Your Hands-On Approach
This role is all about being field-focused, so prepare examples that highlight your hands-on leadership style. Share stories where you’ve directly engaged with teams on-site, driven accountability, and made tangible improvements in service delivery.
✨Build Relationships Before You Walk In
Since this position requires strong relationship-building skills, do some homework on the company’s regional leaders. Mentioning any prior connections or insights about their operations can show that you’re already invested in their success and ready to collaborate.
✨Prepare for Change Management Questions
Given the significant operational change ahead, expect questions around change management. Be ready to discuss your experience with turnaround strategies, how you’ve stabilised performance in the past, and the methods you use to ensure compliance and regulatory standards are met.
