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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage store presentation while driving sales.
- Company: Join Mattressman, a company that values excellence and customer satisfaction.
- Benefits: Dynamic work environment with opportunities for professional growth and development.
- Why this job: Be part of a team dedicated to outstanding customer experiences and retail success.
- Qualifications: Sales experience, excellent communication skills, and a passion for customer service.
- Other info: Flexible teamwork and a supportive atmosphere await you!
The predicted salary is between 24000 - 36000 £ per year.
Are you a motivated sales professional with a passion for delivering outstanding customer service? Mattressman is seeking dynamic Sales Consultants to join our team. If you thrive in a customer-focused environment, we want to hear from you!
This role will be providing cover to our stores in Dereham, Norwich, North Walsham, Thetford, Lowestoft.
About the Role:
- Customer Service: Delivering exceptional customer care, managing and resolving queries quickly and efficiently.
- Store Presentation: Ensuring the store is clean, presentable, and stocked to the required standards at all times.
- Sales: Developing and maintaining both new and existing customer relationships through ethical sales methods and outstanding service.
- Telesales: Seamlessly handling telesales calls in addition to assisting in-store customers.
- Technology Adaptation: Adapting to new technology to enhance the customer experience.
- Teamwork: Working flexibly and collaboratively with the team to ensure smooth operations.
- Cash Handling: Carrying out daily cash handling routines with accuracy and integrity.
- Compliance: Adhering to data protection policies and updating POS and pricing changes as guided by management.
What We’re Looking For:
- Sales Experience: A proven track record of performing to target in retail sales, with experience in working to soft KPIs and sales targets.
- Customer Focus: Excellent communication and interpersonal skills, with the ability to quickly build rapport and provide exceptional customer service.
- Passion & Drive: A passion for sales, enthusiasm for the product, and the ability to inspire and motivate others.
- Resilience: Emotional awareness, resilience, and the ability to handle customer queries with tact and empathy.
- Active Listening: Strong active listening skills to understand and meet customer needs.
Why Join Mattressman?
At Mattressman, we believe in providing a supportive and motivating environment where our team can thrive. As a Sales Consultant, you will play a crucial role in shaping the customer experience and driving the success of our store. We offer:
- A dynamic and engaging work environment.
- Opportunities for professional growth and development.
- A chance to be part of a company that values excellence and customer satisfaction.
If you are ready to take on a rewarding role with a company that values its people and strives for excellence, apply today to become our next Relief Sales Consultant. Join us at Mattressman and be part of a team dedicated to providing the best in customer service and retail excellence!
Relief Sales Consultant - Norwich Norfolk employer: Mattressman
Contact Detail:
Mattressman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Sales Consultant - Norwich Norfolk
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mattressman. Understand their values and what makes them tick. This way, you can tailor your answers to show how you fit right in with their team.
✨Tip Number 2
Practice your sales pitch! Since you're applying for a sales role, be ready to demonstrate your skills. Think of scenarios where you’ve successfully closed a sale or resolved a customer issue, and be prepared to share those stories during your chat.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you handle difficult customers or tricky situations. Highlight your active listening and empathy – these are key traits for a Relief Sales Consultant at Mattressman.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Relief Sales Consultant - Norwich Norfolk
Some tips for your application 🫡
Show Your Sales Passion: When writing your application, let your enthusiasm for sales shine through! Share specific examples of how you've delivered outstanding customer service in the past. We want to see that you’re not just looking for a job, but that you genuinely love what you do.
Tailor Your Application: Make sure to customise your application to match the role. Highlight your relevant experience and skills that align with what we’re looking for at Mattressman. This shows us that you’ve done your homework and are serious about joining our team.
Be Professional Yet Personable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and structure your application well. This reflects your communication skills, which are super important for the Relief Sales Consultant role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Mattressman
✨Know Your Stuff
Before the interview, make sure you understand Mattressman's values and what they stand for. Familiarise yourself with their products and services so you can speak confidently about how you can contribute to their customer-focused approach.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences that highlight your sales achievements and customer service excellence. Be ready to discuss how you've met targets and built relationships with customers in previous roles.
✨Demonstrate Team Spirit
Since teamwork is key for this role, think of instances where you've successfully collaborated with others. Share stories that illustrate your ability to work flexibly and supportively within a team environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
