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For Companies At a Glance
- Tasks: Lead a retail store, inspire your team, and deliver exceptional customer experiences.
- Company: Join Mattressman, a supportive team with a positive culture.
- Benefits: Competitive salary, commission, performance bonus, and career growth opportunities.
- Why this job: Make a real impact in a hands-on role while developing your leadership skills.
- Qualifications: Retail sales experience, strong communication skills, and confidence to work independently.
- Other info: Embrace new technologies and enjoy a dynamic work environment.
The predicted salary is between 25750 - 25750 £ per year.
Location: Colchester
Salary: £25,750 per annum, plus commission and performance bonus (£45k OTE)
Hours: 5 days out of 7, including weekends
About the Role
We’re looking for a passionate and experienced Store Manager to lead our Colchester retail stores. You’ll take full ownership of your store’s success, creating a great place to shop and a great place to work. From the shop floor to telesales, you’ll inspire your team to deliver outstanding customer experiences. This is a hands-on role where you’ll wear many hats, sales leader, customer service expert, and operational manager. You’ll work independently, so confidence and initiative are key.
What You’ll Do
- Deliver exceptional customer service in-store and over the phone
- Manage your store’s performance, working to both sales and customer experience targets
- Maintain high visual standards, manage stock, and ensure pricing and signage are spot-on
- Handle daily cash routines and ensure full compliance with Health & Safety regulations
- Embrace new technologies to enhance the customer journey
- Resolve customer queries with professionalism and empathy
What We’re Looking For
- A strong background in retail sales
- Proven track record of hitting sales targets and working to softer KPIs (e.g., service and satisfaction)
- Excellent communication and people skills
- Energy, drive, and resilience
- Confidence to work alone and make sound decisions
- Experience in mattress, bed or furniture retail
Why Join Us?
At Mattressman, we live by our core values:
- Become Better Together – We support each other to grow
- Have the Drive to Thrive – We aim high and go the extra mile
- Positivity Rocks – We bring good vibes to everything we do
You’ll join a supportive, down-to-earth team in a role where your leadership really makes a difference.
Ready to Apply?
If you’ve got the passion, people skills and retail know-how to run a successful store — we’d love to hear from you. Apply today and become part of the Mattressman journey.
Store Manager - Colchester Essex in London employer: Mattressman
Contact Detail:
Mattressman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Colchester Essex in London
✨Tip Number 1
Get to know the company inside out! Research Mattressman, their values, and what makes them tick. This way, you can tailor your approach and show them you're not just another candidate, but someone who truly gets their vibe.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your retail experience and how you've smashed sales targets in the past. Be ready to share specific examples that showcase your leadership skills and customer service expertise.
✨Tip Number 3
Dress the part when you go for interviews. First impressions matter, so make sure you look smart and professional. It shows you care about the role and are serious about joining the team at Mattressman.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Store Manager - Colchester Essex in London
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating great customer experiences and leading a team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail sales and management. We love seeing specific examples of how you've hit targets and improved customer satisfaction, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the Store Manager role. Share your leadership style, your approach to customer service, and how you embody our core values at Mattressman.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Mattressman
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the store's products, especially mattresses and furniture. Understand their features, benefits, and what sets them apart from competitors. This knowledge will show your passion and readiness to lead.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight specific situations where you inspired your team to meet sales targets or improve customer satisfaction. This will demonstrate your capability to take ownership of the store’s success.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that illustrate your ability to resolve queries with professionalism and empathy, as this is crucial for the role. Remember, it’s all about creating great experiences!
✨Demonstrate Your Initiative
Since this role requires confidence and the ability to work independently, think of instances where you took the initiative to solve problems or improve processes. This will show that you can handle the responsibilities of a Store Manager effectively.
