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For Companies At a Glance
- Tasks: Lead a retail store, inspire your team, and deliver exceptional customer experiences.
- Company: Join Mattressman, a supportive team with a positive culture.
- Benefits: Competitive salary, commission, performance bonuses, and career growth opportunities.
- Why this job: Make a real impact in a hands-on role while developing your leadership skills.
- Qualifications: Retail sales experience, strong communication skills, and a passion for customer service.
- Other info: Embrace new technologies and enjoy a dynamic work environment.
The predicted salary is between 25750 - 25750 £ per year.
Location: Colchester
Salary: £25,750 per annum, plus commission and performance bonus (£45k OTE)
Hours: 5 days out of 7, including weekends
About the Role
We’re looking for a passionate and experienced Store Manager to lead our Colchester retail stores. You’ll take full ownership of your store’s success, creating a great place to shop and a great place to work. From the shop floor to telesales, you’ll inspire your team to deliver outstanding customer experiences. This is a hands-on role where you’ll wear many hats, sales leader, customer service expert, and operational manager. You’ll work independently, so confidence and initiative are key.
What You’ll Do
- Deliver exceptional customer service in-store and over the phone
- Manage your store’s performance, working to both sales and customer experience targets
- Maintain high visual standards, manage stock, and ensure pricing and signage are spot-on
- Handle daily cash routines and ensure full compliance with Health & Safety regulations
- Embrace new technologies to enhance the customer journey
- Resolve customer queries with professionalism and empathy
What We’re Looking For
- A strong background in retail sales
- Proven track record of hitting sales targets and working to softer KPIs (e.g., service and satisfaction)
- Excellent communication and people skills
- Energy, drive, and resilience
- Confidence to work alone and make sound decisions
- Experience in mattress, bed or furniture retail
Why Join Us?
At Mattressman, we live by our core values:
- Become Better Together – We support each other to grow
- Have the Drive to Thrive – We aim high and go the extra mile
- Positivity Rocks – We bring good vibes to everything we do
You’ll join a supportive, down-to-earth team in a role where your leadership really makes a difference.
Ready to Apply?
If you’ve got the passion, people skills and retail know-how to run a successful store — we’d love to hear from you. Apply today and become part of the Mattressman journey.
Store Manager - Colchester Essex employer: Mattressman
Contact Detail:
Mattressman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Colchester Essex
✨Tip Number 1
Get to know the company inside out! Research Mattressman’s values and culture so you can show how you fit in. When you walk into that interview, you want to sound like you’ve been part of the team for ages.
✨Tip Number 2
Practice your pitch! Be ready to talk about your retail experience and how you’ve smashed sales targets before. We want to hear those success stories that make you stand out from the crowd.
✨Tip Number 3
Show off your people skills! Think of examples where you’ve delivered exceptional customer service or resolved tricky situations. We love candidates who can connect with customers and create a positive shopping experience.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you figure out if Mattressman is the right fit for you. Plus, it gives you a chance to demonstrate your enthusiasm for the role.
We think you need these skills to ace Store Manager - Colchester Essex
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for retail shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about creating great customer experiences and leading a team.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail sales and management. We love seeing specific examples of how you've hit targets or improved customer satisfaction in previous roles.
Be Authentic: When writing your cover letter, be yourself! Share your story and what drives you. We appreciate honesty and want to know what makes you the perfect fit for our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our Mattressman family!
How to prepare for a job interview at Mattressman
✨Know Your Stuff
Before the interview, make sure you’re familiar with Mattressman’s values and what they stand for. Brush up on your knowledge of retail sales, especially in the mattress or furniture sector. This will show that you’re genuinely interested and ready to lead their team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you’ve successfully led a team or improved customer service. Think about specific situations where you hit sales targets or resolved customer issues effectively. This will demonstrate your capability to inspire and manage a team.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle certain situations, like a difficult customer or a stock shortage. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.
✨Bring the Positivity
Mattressman values positivity, so let your enthusiasm shine through during the interview. Share your passion for retail and how you can contribute to creating a great shopping experience. A positive attitude can set you apart from other candidates!
