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For Companies At a Glance
- Tasks: Help customers find their perfect mattress and create a memorable shopping experience.
- Company: Join Mattress Firm, America's trusted sleep authority with over 2,400 stores nationwide.
- Benefits: Enjoy career growth, 401(k) matching, health insurance, and employee discounts on sleep products.
- Why this job: Make a real impact by helping others sleep better while developing your sales skills.
- Qualifications: No prior experience needed; just a passion for helping people and a willingness to learn.
- Other info: Performance-based bonuses available after six months; join a supportive team focused on customer satisfaction.
The predicted salary is between 28800 - 43200 £ per year.
Is your current job a nightmare? Make it a dream job at Mattress Firm®!
Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Benefits include:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Additionalperks may include discounts on the following:
Cell phone products and services
Tickets to events and attractions
Personal travel
Electronics and appliance purchases
Pet insurance plans
Mortgage loan rates
Job Details:
Create an environment where the customer is always at the center by cultivating strong relationships.
Provide technical and product knowledge information to customers and serve as subject matter expert.
Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
Maintain awareness of the competition, advertisements and services offered by competitors.
Leverage social media to positively impact brand awareness and increase sales.
Mattress Firm
We’re no ordinary mattress company. In just over 30 years, Mattress Firm is America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep Experts, we have helped millions of people get better sleep. That’s who we are and what we do—because everyone deserves a great night’s sleep.
Mattress Firm takes pride in our purpose of helping people sleep well to live well, and we deeply invest in every new sales associate coming on board to live up to that promise. Our award-winning talent development programs include an education path designed to support all new sales associates\’ learning proficiency for specialty retail. Not only do we invest in training, but all new sales associates are eligible for a performance-based bonus after their sixth month of employment.
Sleep Expert - Sales employer: Mattress Firm
Contact Detail:
Mattress Firm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sleep Expert - Sales
✨Tip Number 1
Familiarise yourself with the latest trends in sleep products and technologies. Being knowledgeable about what’s currently available will not only impress your interviewers but also help you connect better with customers.
✨Tip Number 2
Practice your sales pitch by role-playing with friends or family. This will help you refine your approach to customer interactions, making you more confident and effective during real sales scenarios.
✨Tip Number 3
Engage with Mattress Firm's social media platforms. By understanding their brand voice and current promotions, you can tailor your conversations and show genuine interest in the company during your interview.
✨Tip Number 4
Network with current employees or join relevant online forums. Gaining insights from those already in the role can provide you with valuable tips and a clearer understanding of the company culture.
We think you need these skills to ace Sleep Expert - Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sleep Expert at Mattress Firm. Highlight your customer service skills and any relevant experience in retail sales in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to build customer relationships and your knowledge of sleep products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the importance of a good night's sleep. Mention how you can contribute to Mattress Firm's mission and values.
Showcase Your Sales Acumen: In your application, provide examples of how you've driven sales performance in previous roles. Use specific metrics or achievements to demonstrate your capability in meeting KPIs.
How to prepare for a job interview at Mattress Firm
✨Know Your Sleep Products
Familiarise yourself with the different types of mattresses and sleep accessories that Mattress Firm offers. Being able to discuss the benefits of various products will show your expertise and help you connect with customers.
✨Demonstrate Customer-Centric Skills
Prepare examples from your past experiences where you successfully built relationships with customers. Highlight how you resolved issues or enhanced their shopping experience, as this aligns with the company's mission.
✨Stay Updated on Competitors
Research Mattress Firm's competitors and their offerings. Being knowledgeable about the market will allow you to discuss how Mattress Firm stands out and how you can contribute to maintaining that competitive edge.
✨Showcase Your Sales Achievements
Be ready to share specific sales achievements or KPIs you've met in previous roles. This will demonstrate your ability to drive sales performance and align with the company's goals.
