At a Glance
- Tasks: Lead daily operations and develop your team in a dynamic environment.
- Company: Join Mattioli Woods, a respected wealth management firm with a strong team culture.
- Benefits: Enjoy a competitive salary, health cash plan, and generous holiday allowance.
- Other info: This role offers autonomy and strategic involvement in a thriving company.
- Why this job: Shape the future of a growing team and make a real impact in leadership.
- Qualifications: Proven people management experience and a background in service environments.
The predicted salary is between 40000 - 50000 € per year.
Leicester Permanent | full-time | office based | competitive salary
Mattioli Woods is a respected, FCA-regulated wealth management firm and behind our client-facing work is an operations function that keeps everything moving. We're looking for a Support Services Manager to lead that function in Leicester.
You'll manage day-to-day operations, develop your team, own supplier relationships and play an active part in how we integrate and scale, including supporting acquisition activity as we continue to grow.
- Leading daily operations: morning briefings, task allocation, post handling and team priorities
- Holding regular 1-1s, reviews and performance conversations that genuinely help people grow
- Designing and implementing training plans and building a team culture known for progression
- Supporting merger integration: facilitating planning discussions and ensuring acquired businesses are onboarded smoothly
- Proven people management experience: you coach, develop and hold your team to high standards
- Experience in a service environment; financial services is a bonus
This isn't a back-office position, it's a leadership role with real autonomy, genuine strategic involvement and the opportunity to shape how a growing team operates.
Competitive salary (depending on experience) ~ health cash plan (Core Level 1) ~ 5% employer/5% employee pension ~ 4x salary life assurance and group income protection ~ 25 days holiday plus statutory (increasing with service) ~ training and development opportunities
Support Services Manager (Supported Housing and Community Support) in Loughborough employer: Mattioli Woods
Mattioli Woods is an exceptional employer, offering a dynamic work environment in Leicester where you can truly make an impact as a Support Services Manager. With a strong focus on employee development, competitive benefits, and a culture that prioritises progression, you'll have the opportunity to lead a dedicated team while playing a key role in the company's growth and integration efforts. Join us for a rewarding career where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Support Services Manager (Supported Housing and Community Support) in Loughborough
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your achievements effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Support Services Manager (Supported Housing and Community Support) in Loughborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Support Services Manager role. Highlight your people management experience and any relevant achievements in a service environment, especially if you have a background in financial services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership role. Share specific examples of how you've developed teams and managed operations effectively in the past.
Showcase Your Leadership Style:In your application, let us know about your approach to coaching and developing team members. We want to see how you hold your team to high standards while fostering a culture of progression and support.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Mattioli Woods
✨Know the Company Inside Out
Before your interview, make sure you research Mattioli Woods thoroughly. Understand their values, mission, and recent developments in the wealth management sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Support Services Manager, you'll need to demonstrate your people management experience. Prepare specific examples of how you've coached and developed teams in the past. Think about challenges you've faced and how you helped your team overcome them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, especially around team dynamics and operational challenges. Practice articulating your thought process and decision-making skills in scenarios related to daily operations and merger integrations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company culture, the team's current challenges, or how success is measured in this role. This shows you're not just interested in the job, but also in contributing positively to the team.
