At Mattioli Woods, our clients are at the heart of everything we do, and our Client Relationship Managers are the people who make that real. We're looking for an experienced administrator with a solid pensions or personal wealth background to take genuine ownership of a client portfolio and be the name our client’s trust.What you'll be doing:managing and administering a portfolio of personal wealth clients - SIPP, SASS and personal clients - as the primary point of contact.building strong relationships with clients, listening carefully to identify their needs and ensuring they're always well looked afterhandling client queries promptly and professionally, resolving issues with accuracy and carepartnering with consultants to keep client accounts running smoothly - from preparing documents and managing workflows to coordinating meetings and following up on actionssupporting vulnerable clients in line with internal guidelines, ensuring their interests are always protectedWhat we're looking for:solid experience in financial services, specifically in pension administration (SIPP or SASS) or personal wealth management - this is essential, not optional.the kind of communication skills that put clients at ease - clear, professional, and genuinely attentivehigh attention to detail and the ability to stay on top of a varied, fast-moving workload - because our clients notice when things are done wella proactive, organised approach and the confidence to work independently as well as part of a close-knit team.Why join us?At Mattioli Woods, you’ll work closely with senior leadership, contribute to high-level decision-making, and grow your career in a supportive, dynamic environment. This role offers autonomy, career progression, and the chance to be part of a team that values expertise and collaboration.Perks and benefitscompetitive salary 34.5-hour working week5% employer/5% employee pension4x salary life assurance and group income protectionhealth cash plan (Core Level 1)25 days’ holiday plus statutory (increasing with service)training and development opportunitiesa supportive, collaborative team environmentInterested? Apply now to take the next step in your career while supporting consultants in delivering exceptional financial services! #J-18808-Ljbffr
Senior Client Relationship Manager employer: Mattioli Woods plc
Mattioli Woods plc is an exceptional employer, offering a unique opportunity to join their Financial Adviser Academy in Leicester. With a fully salaried programme that includes one-to-one mentoring and real client exposure, employees benefit from a supportive work culture focused on professional growth and development. The structured training ensures that you not only gain essential skills but also have the chance to progress into a compliant adviser role, making it a rewarding place for those seeking meaningful employment in the financial sector.
