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- Tasks: Manage client accounts and deliver top-notch employee benefits support.
- Company: Join a dynamic team in a supportive, collaborative environment.
- Benefits: Enjoy a competitive salary, hybrid working, and generous holiday allowance.
- Why this job: Make a real impact while developing your career in employee benefits.
- Qualifications: 3+ years in employee benefits, strong communication, and team collaboration skills.
- Other info: Great opportunities for training and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for an experienced Senior Employee Benefits Administrator to join our Employee Benefits team. This is a key role for someone with ambition for career progression who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.
You will manage the day-to-day running of client accounts across a range of benefits including Pensions, Life Insurance, Income Protection, Group Risk, Group Healthcare, and Flexible Benefits. You will also act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting and coaching developing administrators in the team.
What you’ll be doing:
- The day-to-day running of client accounts across a range of pensions, life insurance, income protection, group risk, group healthcare, and flexible benefits.
- Co-ordinating and undertaking all administration in relation to the schemes.
- Updating member data, renewals, claims data, communication materials and other associated queries.
- Training and coaching of developing administrators in the team.
- Managing client affairs promptly and accurately.
- Building effective working relationships with colleagues, clients, and external contacts.
What we’re looking for (essential):
- Minimum three years’ experience in an employee benefits-related role.
- Experience in pension administration, risk benefits, and healthcare benefits.
- Ability to communicate clearly and precisely, both verbally and in writing.
- Experience of dealing with a range of SME and corporate clients.
- Proactive, able to work independently while collaborating with a team.
- Positive attitude with the ability to work under pressure while maintaining attention to detail.
What success looks like:
- Efficient and accurate administration of client portfolios.
- Strong client relationships and satisfaction.
- Effective support and coaching for developing team members.
- High attention to detail and service excellence.
Perks and benefits:
- Competitive salary (depending on experience).
- 34.5-hour working week.
- Health cash plan (Core Level 1).
- 5% employer/5% employee pension.
- 4x salary life assurance and group income protection.
- 25 days’ holiday plus statutory (increasing with service).
- Hybrid working – a blend of home and office time in Manchester.
- Training and development opportunities.
- A supportive, collaborative team environment.
Senior Employee Benefits Administrator in Manchester employer: Mattioli Woods Limited
Contact Detail:
Mattioli Woods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Employee Benefits Administrator in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Senior Employee Benefits Administrator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its benefits offerings. Be ready to discuss how your experience aligns with their needs, especially in pensions and healthcare. Show them you’re not just another candidate; you’re the one they’ve been looking for!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your past experiences clearly, especially those that highlight your ability to manage client portfolios and coach team members.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s get you that dream job!
We think you need these skills to ace Senior Employee Benefits Administrator in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Employee Benefits Administrator role. Highlight your experience in pensions, life insurance, and other relevant benefits. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee benefits and how your experience makes you the perfect fit for our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since clear communication is key in this role, make sure your application reflects that. Use straightforward language and check for any typos or errors. We appreciate attention to detail, so let that shine through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Mattioli Woods Limited
✨Know Your Benefits Inside Out
Make sure you’re well-versed in the various employee benefits mentioned in the job description, like pensions and life insurance. Brush up on the latest trends and regulations in these areas so you can speak confidently about them during the interview.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client portfolios in the past. Highlight your ability to build strong relationships and provide high-quality support, as this is crucial for the role.
✨Demonstrate Your Coaching Experience
Since the role involves training and coaching developing administrators, think of specific instances where you’ve mentored others. Be ready to discuss your approach and the positive outcomes that resulted from your guidance.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and attention to detail. Prepare scenarios related to managing client affairs or handling complex queries, and explain how you would tackle them effectively.
