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For Companies At a Glance
- Tasks: Manage client portfolios and provide top-notch administrative support in employee benefits.
- Company: Join Mattioli Woods, a leader in financial security solutions with a supportive culture.
- Benefits: Enjoy a competitive salary, hybrid working, 25 days holiday, and professional development opportunities.
- Why this job: Make a real impact by helping clients achieve financial security through tailored solutions.
- Qualifications: Experience in employee benefits, strong communication skills, and a proactive attitude.
- Other info: Collaborative team environment with excellent career growth potential.
The predicted salary is between 28800 - 43200 £ per year.
We’re looking for an experienced Client Administrator to join our Employee Benefits team in Manchester. This is a key role for someone who enjoys managing client portfolios, providing high-quality administrative and consultative support, and helping deliver a first-class employee benefits experience.
You’ll support a team of consultants by managing a portfolio of client Employee Benefits. These include Group Personal Pension (GPP), Group Life Assurance (GLA), Critical Illness Cover (CIC), Group Income Protection (GIP), Private Medical Insurance (PMI), Health Cash Plans (HCP), Dental and Travel Insurance.
You will also act as a central point of contact for clients, ensuring their benefits are administered efficiently while supporting consultants in delivering tailored solutions.
What we’re looking for (essential)
- experience in an employee benefits-related role
- strong numeracy, literacy, and IT skills
- excellent verbal and written communication skills
- proactive, able to work independently while collaborating with a team
- positive attitude with the ability to work under pressure while maintaining attention to detail
What you’ll be doing
- managing and administrating a portfolio of Employee Benefits clients
- working closely with consultants to ensure clients’ needs are met, including attending client meetings where required
- maintaining strong, professional relationships with clients
- managing client affairs promptly and accurately
- planning, prioritising, and organising your workload to meet agreed service standards
- building effective working relationships with colleagues and external contacts
What success looks like
- efficient and accurate administration of client portfolios
- strong client relationships and satisfaction
- seamless support for consultants and internal teams
- high attention to detail and service excellence
Perks and benefits
- competitive salary (depending on experience)
- 34.5-hour working week
- health cash plan (Core Level 1)
- 5% employer/5% employee pension
- 4x salary life assurance and group income protection
- 25 days’ holiday plus statutory (increasing with service)
- hybrid working – a blend of home and office time in Manchester
- training and development opportunities
- a supportive, collaborative team environment
About Mattioli Woods
With decades of experience, Mattioli Woods helps clients achieve financial security through tailored, relationship-led solutions. We combine technical expertise with a professional yet supportive culture, ensuring our people and clients thrive.
Client Administrator – Employee Benefits employer: Mattioli Woods Limited
Contact Detail:
Mattioli Woods Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Administrator – Employee Benefits
✨Tip Number 1
Network like a pro! Reach out to your connections in the employee benefits field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their employee benefits offerings, and think about how your experience aligns with their needs. Practising common interview questions can also give you a confidence boost.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, whether in person or virtually, make sure to highlight your strong numeracy and IT skills. Bring examples of how you've successfully managed client portfolios in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to our mission.
We think you need these skills to ace Client Administrator – Employee Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Administrator role. Highlight your experience in employee benefits and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about employee benefits and how your background makes you a great fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent verbal and written communication skills are essential, make sure your application reflects this. Use clear language and check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Mattioli Woods Limited
✨Know Your Employee Benefits Inside Out
Make sure you brush up on the various employee benefits mentioned in the job description, like Group Personal Pension and Private Medical Insurance. Being able to discuss these confidently will show your understanding of the role and impress the interviewers.
✨Showcase Your Communication Skills
Since excellent verbal and written communication skills are essential, practice articulating your thoughts clearly. You might even want to prepare a few examples of how you've successfully managed client relationships or resolved issues in the past.
✨Demonstrate Your Proactive Nature
Prepare to share instances where you've taken the initiative in previous roles. Whether it’s streamlining processes or going above and beyond for clients, showing that you can work independently while still being a team player is key.
✨Highlight Your Attention to Detail
Given the importance of accuracy in managing client portfolios, be ready to discuss how you ensure precision in your work. You could mention specific tools or methods you use to maintain high standards in your administrative tasks.
