Johnson Matthey in Royston is seeking a Customer Services Team Leader to oversee daily operations of the customer service team, ensuring timely and accurate order processing and exceptional service to internal and external customers.
You will lead, coach and motivate the team; manage resource coverage, balance workloads in a fast-paced environment, and collaborate with sales, quality, and compliance to meet budgets and policies.
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Customer Service Team Lead - Flexible Working & Impact in Royston employer: Matthey
At Johnson Matthey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our LEAD Graduate Rotational Programme not only provides competitive salaries and comprehensive benefits but also prioritises employee growth through structured development and exposure to senior leadership. Located in the UK, you will be part of a forward-thinking team dedicated to tackling global challenges while enjoying a supportive environment that values inclusivity and diverse perspectives.
