Johnson Matthey in Royston, United Kingdom, is seeking a Customer Services Team Leader to drive performance and service levels. You will supervise the Customer Service Team, ensure coverage, and deliver exceptional customer experience while coordinating with the Outside Sales Team on commercial terms.
The role requires strong Excel skills, leadership, and a customer-focused mindset, with a commitment to compliant, efficient processes and risk management.
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Customer Service Team Lead: Drive Service Excellence in Royston employer: Matthey
At Johnson Matthey, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. Our LEAD Graduate Rotational Programme not only provides competitive salaries and comprehensive benefits but also prioritises employee growth through structured development and exposure to senior leadership. Located in the UK, you will be part of a forward-thinking team dedicated to tackling global challenges while enjoying a supportive environment that values inclusivity and diverse perspectives.
