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- Tasks: Coordinate with clients and teams to ensure smooth packaging production and communication.
- Company: Join Propelis, a dynamic leader in innovative packaging solutions with a rich legacy.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a creative team making an impact in the packaging industry.
- Qualifications: Strong admin skills, attention to detail, and good communication abilities required.
- Other info: Fast-paced environment with a focus on teamwork and client satisfaction.
The predicted salary is between 30000 - 42000 £ per year.
With more than 150 years of industry-leading experience, the businesses of SGS & Co and SGK are uniting to form SGX—a powerful force in innovative packaging production. Building on the legacy of trusted service since 1947 and 1953, SGX will deliver the full suite of packaging graphics, plate and cylinder production, and metal deco services to brand owners, retailers, and printers—all with a focus on reducing complexity, delivering flawless in-market execution, and leveraging global reach to drive consistency and impact at scale.
We are recruiting for a Client Coordinator to join our team in Cleckheaton. This role can be worked on a hybrid basis. We are looking for an established candidate with a proven track record within a client-facing environment. Ideally, you will have strong administration and organisational skills and will be happy working in a fast-paced artwork and packaging environment. Candidates who have worked in a position where they are required to have excellent attention to detail coupled with strong telephone skills are of particular interest. This position is focused on client services and client support.
JOB RESPONSIBILITIESYou will be working with a client where you will provide a unique service, as part of the client services team responsible for the communication of technical information for the purpose of creating new and existing product packaging. Responsibilities will include but are not limited to:
- Liaising daily with various stakeholders.
- Interacting with the Artwork Production and QC team.
- The entering of client information into the Product Lifestyle Management system.
- Communicating job progress and answering customer queries by telephone and email.
- Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
- Producing electronic certificates, reports, and invoices in an accurate and timely manner.
- Contributing to credit control activities as required.
- Liaising with and supporting the Global sales and marketing managers as required.
- Booking in and sending out of samples.
- Participation in team meetings and following through actions/projects.
- Contributing to the upkeep and improvement of office processes and procedures.
- Enjoy working as part of a team.
- Knowledge of print processes.
- Ability to communicate with staff and clients at all levels.
- Good IT skills including MS Word, Excel, and Outlook as you will be responsible for amending Excel spreadsheets.
- Good literacy and numeracy skills as you will be producing reports and documents.
- Ability to work under pressure and to determine and organise priorities with minimal supervision.
Client Coordinator employer: Matthews International
Contact Detail:
Matthews International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a Client Coordinator role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for those interviews by practising common questions related to client services and packaging processes. We recommend doing mock interviews with friends or using online resources to get comfortable talking about your experience and skills.
✨Tip Number 3
Showcase your organisational skills! When you get the chance to chat with potential employers, highlight how you manage multiple tasks and priorities. Share specific examples of how you’ve kept things running smoothly in fast-paced environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at SGX!
We think you need these skills to ace Client Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Client Coordinator role. Highlight your experience in client-facing environments and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our focus on client services. Keep it engaging and personal, so we get a sense of who you are.
Show Off Your Attention to Detail: Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work, as it reflects the quality we strive for at StudySmarter.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at Matthews International
✨Know Your Stuff
Before the interview, make sure you understand the company’s history and its recent developments. Familiarise yourself with SGX's services and how they relate to client coordination. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Skills
Prepare examples that highlight your strong administration and organisational skills. Think of specific situations where you successfully managed multiple tasks or resolved client queries effectively. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Communication
Since this role involves a lot of client interaction, practice your telephone and email communication skills. You might even want to do a mock interview with a friend, focusing on how you would handle client queries or explain technical information clearly.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics or the challenges the client services team faces. This shows that you’re not just interested in the job, but also in how you can contribute to the team’s success.
