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- Tasks: Join our client services team to manage product packaging communications and support clients daily.
- Company: Propelis is a dynamic marketing ecosystem with 10,000 employees across 30+ countries, driving brand success.
- Benefits: Enjoy full training, a collaborative environment, and opportunities for growth in a global company.
- Why this job: Be part of a creative team making an impact while developing your skills in a supportive culture.
- Qualifications: Team player with good IT skills, communication abilities, and a knack for organisation under pressure.
- Other info: No prior experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 28800 - 43200 £ per year.
JOB RESPONSIBILITIES
You will be working with a client where you will provide a unique service, you will be part of the client services team who are responsible for the communication of technical information for the purpose of creating new and existing product packaging. Full training will be given.
Responsibilities will include but not be limited to:
- Liaising daily with the Product Launch and Change team.
- Interacting with the Artwork Production and QC team
- The entering of client information into the Product Lifestyle Management system
- Communicating job progress and answering customer queries by telephone, email.
- Interpreting results/reports and taking appropriate actions, liaising with staff and clients.
- Producing electronic certificates, reports and invoices in an accurate and timely manner.
- Contributing to credit control activities as required
- Liaise with and support the Global sales and marketing managers as required.
- Booking in and sending out of samples
- Participation in team meetings and following through actions/projects
- Contributing to the upkeep and improvement of office processes and procedures
QUALIFICATIONS / REQUIREMENTS
Enjoy working as part of a team
Ability to communicate with staff, clients and at all levels
Good IT skills including MS Word, Excel and Outlook as you will be responsible for amending excel spreadsheets.
Good literacy and numeracy skills as you will be producing reports and documents.
Work under pressure and to be able to determine and organise priorities, with minimal supervision.
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The businesses of SGS & Co and SGK have united to form Propelis, a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies.
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Client Coordinator employer: Matthews International
Contact Detail:
Matthews International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Coordinator
✨Tip Number 1
Familiarise yourself with the Product Lifecycle Management (PLM) systems commonly used in the industry. Understanding how these systems work will give you an edge when discussing your ability to manage client information effectively.
✨Tip Number 2
Brush up on your communication skills, especially in a technical context. Being able to clearly convey complex information to clients and team members is crucial for a Client Coordinator role.
✨Tip Number 3
Get comfortable with Excel, as you'll be amending spreadsheets regularly. Consider taking a quick online course to enhance your skills, focusing on functions that are relevant to reporting and data management.
✨Tip Number 4
Show your enthusiasm for teamwork and collaboration. Be prepared to discuss examples of how you've successfully worked in teams before, as this role heavily relies on effective communication and cooperation with various departments.
We think you need these skills to ace Client Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Client Coordinator role. Emphasise your ability to communicate effectively, work in a team, and manage priorities under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific responsibilities from the job description, such as liaising with teams and producing reports, and explain how your background makes you a great fit.
Showcase IT Skills: Since good IT skills are essential for this role, mention your proficiency in MS Word, Excel, and Outlook. Provide examples of how you've used these tools in previous roles, especially in managing data or producing documents.
Highlight Teamwork Experience: The role requires working as part of a team, so include examples of past experiences where you successfully collaborated with others. This could be in a professional setting or during academic projects.
How to prepare for a job interview at Matthews International
✨Show Your Team Spirit
As a Client Coordinator, you'll be part of a team. Make sure to highlight your experience working collaboratively with others. Share examples of how you've contributed to team success in previous roles.
✨Demonstrate Communication Skills
Since the role involves liaising with various teams and clients, it's crucial to showcase your communication skills. Prepare to discuss how you handle customer queries and communicate technical information clearly.
✨Familiarise Yourself with Relevant Software
Good IT skills are essential for this position. Brush up on your knowledge of MS Word, Excel, and Outlook. Be ready to discuss how you've used these tools in past roles, especially in managing data or producing reports.
✨Prepare for Pressure Scenarios
The job requires working under pressure and prioritising tasks. Think of examples where you've successfully managed tight deadlines or multiple responsibilities. This will demonstrate your ability to thrive in a fast-paced environment.