The Salisbury Hotel in Salisbury, SA, is seeking a full-time Duty Manager with strong gaming experience to lead our gaming operations while supporting the wider venue team. If you thrive in a fast-paced hospitality environment and take pride in delivering exceptional customer service and compliance standards, we would love to hear from you.
As part of Matthews Hospitality, you’ll join a proudly South Australian, family-owned group known for developing great people and creating welcoming venues our communities love.
Why Join Matthews Hospitality
- Be part of a supportive and energetic team
- Opportunities for career progression across multiple SA venues
- A workplace built on respect, teamwork and professional standards
About the Role
As Duty Manager, you will play a key role in ensuring our gaming room operates smoothly and responsibly, in line with SA gaming regulations, while supporting broader venue operations.
Your responsibilities will include:
- Supervising and supporting the gaming room and gaming attendants
- Delivering exceptional service to gaming patrons
- Ensuring compliance with gaming, liquor and venue procedures
- Managing cash handling, payouts and gaming machine operations
- Supporting the team across bar, bistro and floor operations when required
- Maintaining a safe, professional and welcoming environment for guests and staff
About You
You are a confident hospitality professional who understands the importance of customer relationships, compliance and leadership on shift.
You will bring:
- Previous gaming experience (essential)
- Experience supervising or leading shifts in hospitality
- Strong knowledge of SA gaming and liquor compliance requirements
- Excellent communication and problem-solving skills
- Ability to remain calm and organised during busy periods
- A friendly, professional approach to guest service
Essential Requirements
- Responsible Service of Alcohol (RSA)
- Responsible Person Badge (RP Badge) or willingness to obtain
- Basic and Advanced Gaming Certificates
- Availability to work nights and weekends
Desirable
- TAB experience
- Previous Duty Manager experience
Location
Salisbury Hotel, Salisbury SA
52 Commercial Road, Salisbury 5108
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Contact Details:
Matthews Hospitality Group Recruitment Team
