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For Companies At a Glance
- Tasks: Maintain and repair high-end security systems while ensuring site safety.
- Company: Join a dynamic team at a leading security solutions provider.
- Benefits: Enjoy flexible working, health programmes, and a supportive environment.
- Why this job: Be part of a crucial role that protects people and property in London.
- Qualifications: Knowledge of CCTV, access control, and IT systems is essential.
- Other info: Great opportunities for personal growth and development in a collaborative setting.
The predicted salary is between 36000 - 60000 £ per year.
This role will deal with daily fault requests, PPM duties and OOH’s reactive duties for large scale, high end integrated systems from a broad client base and to look after the daily tasks involved in keeping an important site safe and secure. The potential areas of work and the client demands in the London area will require the successful candidate to obtain a high level of vetting.
The engineering role will require a great deal of flexibility, and you will need to demonstrate a ‘can do’ attitude and be able to stay away when required. You will become a member of a team of engineers all who work remotely but all can offer guidance and support when required with their strong technical background.
The position is ideal for someone looking for a varied, dynamic role often dealing with large scale systems incorporating new technologies within a demanding customer base. Successful candidate will be expected to work off patch and to spend time away from home.
Key Responsibilities
- Provide a reliable, courteous, efficient, and effective service.
- Always maintain a positive image of the company to the customer, through high standards of dress and customer communications.
- At the completion of each service visit close or update the helpdesk with the call status.
- Ensure that any company vehicle provided is maintained in good working order.
- Maintain a high level of personal performance demonstrating a willingness to help colleagues.
- A flexible approach to working hours.
- Adhere to the company’s Management Systems.
- To undertake any other duties as required by the Service Manager in delivering a top-class service to the client.
Field Based
- To provide day to day care, maintenance and repair of the complex Analogue and Digital CCTV Systems on a high security site in Central London.
- To provide day to day care, maintenance, and repair of the functional and managed control rooms.
- To provide day to day care, maintenance, and repair of the multi-site Access Control Systems.
- To be able to support and maintain Perimeter Detection Systems.
- To complete a planned preventative maintenance regime.
- To assist and engage with deployment of planned OOH’s/Weekend works.
Qualifications
- Sound knowledge of CCTV, IT and PID Systems on varying scales.
- Sound knowledge of Access Control systems with Site Mustering.
- Sound knowledge of DVR & NVR systems.
- On site repair capability.
What We Offer
- Remote & Hybrid Working Supported
- Flexible Working, Around Core Hours
- Health & Wellbeing Programme
- Life Assurance (4 x Annual Salary)
- 5% Matched Pension Scheme
- Carry Over Holidays (Up To 5)
- Reward & Recognition Programme
- Long Service Rewards
Learning & Development
Our focus is on providing a framework for development, which goes beyond just attending training courses and obtaining qualifications. Instead, it includes coaching and mentoring support, helping you to reach your full potential, and providing recognition for a job well done.
Values
- We Are Human - We look at business in terms of people: our colleagues, our customers, and above all the people we keep safe
- We Are Enterprising - We are creative and innovative; we are solution-led and relentless in our quest to find the right outcome
- We Are Customer-Driven - We are committed to our customers; our customers’ needs guide everything we do
- We Are Honourable - We do what we say we will do, and we do the right thing
Site Service Engineer in London employer: Matthew James Recruitment Ltd
Contact Detail:
Matthew James Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Service Engineer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that Site Service Engineer role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; demonstrate how your skills align with their mission and how you can contribute to their customer-driven approach.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience with CCTV, IT, and PID systems confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Site Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Service Engineer role. Highlight your experience with CCTV, access control systems, and any relevant technical skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your 'can do' attitude and flexibility. Let us know why you're excited about working with us and how you can contribute to our team.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and come up with innovative solutions, especially in high-pressure situations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Matthew James Recruitment Ltd
✨Know Your Systems
Make sure you brush up on your knowledge of CCTV, IT, and PID systems. Be ready to discuss your experience with these technologies, as well as any specific projects you've worked on. This will show that you're not just familiar with the systems but can also handle the complexities involved.
✨Demonstrate Flexibility
Since this role requires a flexible approach to working hours and the ability to stay away from home, be prepared to discuss how you've managed similar situations in the past. Share examples that highlight your adaptability and willingness to go the extra mile for your team and clients.
✨Showcase Your Customer Service Skills
This position is all about providing a reliable and courteous service. Think of instances where you've gone above and beyond for a customer or resolved a tricky situation. Highlighting your strong communication skills and positive attitude will resonate well with the interviewers.
✨Team Player Mindset
As you'll be part of a remote team, it's crucial to convey your ability to work collaboratively. Share experiences where you've supported colleagues or contributed to a team project. Emphasising your willingness to help others will align with the company's values and demonstrate that you're a great fit.
