Warehouse Operations Lead in Eastleigh

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs. With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

About the role

The job holder will ensure the smooth management of the warehouse operation, with responsibility for the delivery of cost, service, Health and Safety, regulatory and company policy compliance, people KPIs – in line with company and legal standards and requirements. Responsibility for the warehouse shift they are working on with a support and deputy role for Warehouse Operations Manager as required.

Key Accountabilities

• Cost
  • Manage the usage of labour, adjusting plans to ensure tasks are covered effectively.
  • Ensure all inbound or outbound goods are managed to the highest standards in terms of quality and accuracy.
  • Work with the stock investigation team to ensure any variances are investigated with implementation of corrective actions.
  • Ensure that the department and depot achieve the company quality targets whilst operating within productivity targets.
• Service
  • Proactive communication with internal customers and suppliers, line manager and customer service team regarding operational issues.
  • Responsibility for the delivery of daily, weekly, and monthly plans to ensure customer and company needs are met.
  • Implement effective change to facilitate customer requirements.
  • Ensure the warehouse is operationally ready and compliant to the required standard to ensure a safe working environment and a clean handover to the proceeding shift.
  • Assist the Warehouse Operations Manager in preparing detail for monthly reports.
  • Assess ways of working to achieve optimal performance from the team and operational needs.
  • In liaison with the stock integrity team, review the warehouse layout, based on inventory changes to optimise the efficiency of the inbound and outbound operation.
• Compliance
  • Accurately complete relevant warehouse and Health & Safety audits through to corrective action, sign off and implementation of any required changes.
  • Ensure compliance with all quality and legal documentation and standards.
  • Ensure customer and company requirements are observed by monitoring the adherence to company policies and procedures.
  • Monitor and maintain housekeeping standards in the department. Identify, eliminate, isolate, or minimise workplace hazards.
• People
  • Proactively manage team members’ performance.
  • Identify employee training requirements including mandatory regulatory training.
  • Provide or arrange relevant training to team members to ensure compliance as well as development.
  • Ensure investigations into accidents and incidents are completed effectively and there is a follow up on corrective action with communication to the wider team.
  • Proactively ensure people management issues are identified and effectively dealt with.
  • Ensure consistent communications across the team and develop and maintain relationships with other departments.
• Leadership
  • Act following the company’s values and management principles within the department.
  • Provide the team with expert knowledge, advice, leadership, motivation and addressing areas for improvement.
  • Provide practical solutions to operational challenges and take ownership of problems and deal with them effectively.
  • Create and maintain a positive, safe, and productive working environment.

About You

• Experience in a management role within a fast moving and changing work environment such as FMCG or logistics.
• Experienced in managing, developing, and inspiring teams.
• Team player role model who leads by example and can motivate, coach, and develop team members.
• Proven people management skills e.g., dealing with performance issues, grievances, and team building.
• Able to manage targets and KPI’s.
• Highly motivated and driven in maintaining the highest standards in quality and Health & Safety.
• Effective communication skills – able to communicate effectively at all levels with good verbal and written English.
• Must be flexible with work patterns as the role may require management at different times of the working day.

About Us

Operating through the Matthew Clark, Bibendum, Tennent’s and Bulmers Ireland brands, the Group has a market leading range, scale and reach including an intimate understanding of the markets it serves. From grass to glass, and everything in between, we grow, brew, manufacture, market, and deliver some of the world’s favourite drinks. C&C Group’s portfolio of owned/exclusive brands include: Bulmers, the leading Irish cider brand; Tennent’s, the leading Scottish beer brand; Magners the premium international cider brand; as well as a range of fast-growing, premium and craft ciders and beers, such as Heverlee, Menabrea, Five Lamps and Orchard Pig. We seek to champion and embed sustainability in everything that we do at C&C. While delivering joy to customers, we always shine a light on people and the planet. We have a clear ESG vision delivering to a better world. We respect, support, and develop all our people to be their best, with a focus on results by creating a culture of winning together. We also recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to delivering on our mission. Therefore, we encourage people from all backgrounds to apply. Please let us know if you require accommodations during the interview process.