Telemarketing Executive - Glasgow

Telemarketing Executive – Glasgow

Company: Matthew Algie

Location: Glasgow Head Office

Job Type: Full-Time, Permanent

Hours: 39.5 hours per week, Monday-Friday

Salary: £25,880.40 + up to £400 commission + OTE

Benefits: 28 days annual leave (increasing with length of service), 4 public holidays, medical cash back scheme, life insurance, private pension, staff discounts and more.

About the Role

An excellent opportunity for an experienced Sales Executive to lead outbound sales, prospecting leads from the Matthew Algie website and social channels, and drive customer engagement.

Responsibilities

• Generate a database of potential sales leads in the UK through proactive calls and emails.
• Conduct outbound calls to prospect customers and promote the products and services of Matthew Algie.
• Handle inbound prospect calls and ask pertinent questions to understand customer requirements.
• Generate interest and secure appointments over the phone.
• Capture data, plan and diary follow-ups.
• Answer client questions about products, prices, and availability.
• Provide input to Sales Management on strategies to develop additional business and generate more leads.
• Prepare weekly and monthly reports.
• Manage welcome calls to set customer expectations through the onboarding journey and aftercare.
• Achieve agreed sales targets and call frequency.
• Conduct upselling calls to the existing customer base on a scheduled basis.
• Administer order processing as required, including initial orders.
• Provide input to Management on product and sales strategy.

About You

To be considered you must have relevant experience in a similar role such as telesales, telemarketing or prospecting business leads. You should be a confident administrator with a track record of meeting targets in a KPI-driven sales environment.

Qualifications

• Education: Standard Grade / GCSE or equivalent.
• Competent in Microsoft Office packages.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Strong interpersonal and relationship-building skills.
• Multi-tasking and persuasive negotiation skills.

Personal Attributes

• Self‑motivated and proactive.
• High levels of customer service commitment.
• Confident approach to sales and upselling.
• Analytical and highly organised.
• Exceptional attention to detail.
• Positive attitude and passion.
• Works well as part of a team and independently.
• Punctual.

Equal Opportunities

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, religion or belief, sex or sexual orientation.

Important Notice

Not a sponsored role – you must have Right to Work in the UK.

Application Process

Click APPLY, upload your CV, and we’ll be in touch as soon as we can.

Closing Date

14/11/2025