At a Glance
- Tasks: Manage and expand customer accounts while pursuing new business opportunities.
- Company: Established coffee roaster with a rich history and a vibrant team.
- Benefits: Competitive salary, company vehicle, generous leave, and staff discounts.
- Other info: Field-based role with opportunities for personal and professional growth.
- Why this job: Join a passionate team and make a real impact in the coffee industry.
- Qualifications: Experience in hospitality and account management; barista skills are a plus.
The predicted salary is between 28000 - 32000 € per year.
About us: We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Territory Manager (Business Development Manager) Hertfordshire
Location: Field-based. The ideal candidate will live in or around Stevenage
Job Type: Full time, permanent
Days: Monday to Friday (40 hours)
Salary: £28-32,000 per annum + company vehicle and commission
Benefits: 28 days annual leave increasing with length of service, plus 4 public holidays, medical cash back scheme, life insurance, private pension, staff discounts and more!
Role Purpose: The Business Development Manager will be responsible for managing and expanding an existing account base while actively pursuing new business opportunities. The role involves working closely with a team to provide efficient, national-level support within a designated geographical area.
Key Responsibilities:
- Acquire new business to exceed both new and repeat sales targets.
- Achieve year-on-year profit growth within the assigned geographical customer base.
- Organic development and account management of all accounts.
- Plan and dedicate diary activities for each customer base.
- Increase product penetration through targeted range extension.
- Accurate planning and objective setting.
- Ensure the accurate completion of contract paperwork in compliance with Company standards.
- Deliver on-site coffee excellence training sessions and visiting all sites as per contractual commitments.
- Refer to provided Matrix for defined National pricing for any discounts on independent accounts.
- Maintain internal reporting and effective communication within the Company.
- Network with agreed buyers, Area managers and Key Decision makers at Regional level.
- Maintain sales pipeline and acquisition of new business accounts.
- Carry out audits on all business owned equipment on site.
Experience:
Essential:
- Experience within hospitality environment.
- Experience managing a customer account base.
- Proven success in winning new business.
- Delivering training sessions to customers.
Desirable:
- Experience in the coffee service or food service industry or a similar sector.
- Previous field-based role experience, visiting customers on-site.
Skills / Knowledge:
Essential:
- Must hold a full valid UK Driving Licence.
- High standards of administration, time management and personal presentation.
- Competent in all Microsoft Office packages specifically Outlook, Excel, Word & PowerPoint.
- Coffee equipment knowledge, barista skills.
- Able to train customers on product & equipment in the areas of daily use, beverage production and cleaning and maintenance.
- Excellent presentation and negotiation skills, that focuses on the needs of the prospect customer.
- Excellent interpersonal skills with the ability to build, maintain and develop effective working relationships with colleagues and customers.
- Effective communicator at all levels.
Desirable:
- Knowledge of current market trends within the Foodservice Industry.
- Network of relevant contacts.
- A good working knowledge of competitors and their products.
Please note this is not a sponsored role, you MUST have Right to Work in the UK.
Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
Territory Manager - Hertfordshire in Stevenage employer: Matthew Algie
Join a proud Glasgow-based company with a rich heritage in roasting exceptional coffee since 1864. As a Territory Manager in Hertfordshire, you'll benefit from a supportive work culture that values employee growth, offering extensive training and development opportunities alongside competitive benefits such as a company vehicle, generous annual leave, and a private pension scheme. Be part of a dynamic team that fosters innovation and excellence in the hospitality industry, while enjoying the flexibility of a field-based role.
StudySmarter Expert Advice🤫
We think this is how you could land Territory Manager - Hertfordshire in Stevenage
✨Tip Number 1
Get to know the company inside out! Research their history, values, and products. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it relates to the role. Use specific examples of how you’ve successfully managed accounts or won new business in the past.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Territory Manager - Hertfordshire in Stevenage
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! We want to see how your enthusiasm for the industry can translate into your role as a Territory Manager. Share any relevant experiences that highlight your passion.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this specific role. Highlight your experience in hospitality and account management, and don’t forget to mention any training sessions you've delivered. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Matthew Algie
✨Know Your Coffee
Since the role involves coffee excellence training, brush up on your coffee knowledge. Understand different types of coffee beans, brewing methods, and equipment. This will not only impress your interviewers but also show your passion for the industry.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully managed accounts and won new business. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.
✨Demonstrate Your Training Ability
As you'll be delivering training sessions, think of a time when you trained someone or led a workshop. Be ready to explain your approach and how you ensured the information was engaging and easy to understand.
✨Familiarise Yourself with the Company
Research the company’s history, values, and product range. Knowing their journey since 1864 and their commitment to quality will help you align your answers with their ethos and demonstrate your genuine interest in joining their team.
