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- Tasks: Generate leads and conduct outbound calls to promote our exceptional coffee products.
- Company: Join a proud Glasgow-based coffee roaster with a rich history since 1864.
- Benefits: Enjoy competitive salary, commission, generous leave, and staff discounts.
- Why this job: Be part of a dynamic team and make an impact in the coffee industry.
- Qualifications: Experience in telesales or telemarketing and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
About us: We're born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we're still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to support our expanding customer base, product range and service offering.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on.
Location: Glasgow Head Office
Job type: Full-Time, Permanent
Hours: 39.5 hours per week, Monday - Friday
Salary: £25, up to £400 commission + OTE
Benefits: 28 days annual leave increasing with length of service, plus 4 public holidays, medical cash back scheme, life insurance, private pension, staff discounts and more.
About the role: An excellent opportunity has arisen for an experienced Sales Executive to join us here at Matthew Algie on a permanent full-time basis. The role of the Sales Executive is to develop a list of potential clients from lead generation from MA website and socials. To conduct outbound calls to prospect customers to promote the products and services of Matthew Algie and to capture essential customer information to tailor consultation appointments.
Responsibilities:
- Generate database of potential sales leads in the UK through proactive calls and emails.
- Call handling from inbound prospect customers.
- Ask pertinent questions to understand customer requirements.
- Generate interest and close appointments over the phone.
- Data capture / plan and diarise follow ups.
- Answering client questions about products, prices, and availability.
- Input to Sales Management of ways to develop additional business and generate more leads.
- Prepare weekly and monthly reports.
- Responsible for welcome calls, to manage customer expectations through onboarding journey and aftercare.
- Responsible for achieving their agreed sales targets and call frequency.
- Upselling calls to existing customer base on a scheduled basis.
- Administration of order processing as required including initial orders.
- Input to Management on product & sales strategy.
About you: To be considered for this position it is essential that you have relevant previous experience in a similar role such as telesales, telemarketing or prospecting business leads. You'll be a confident administrator with a track record of meeting targets in a KPI driven sales environment, or the right attitude to commit to this. You will be educated to Standard Grade / GCSE or equivalent. You will be competent in all Microsoft Office packages and have superb interpersonal skills, including the ability to quickly build rapport with customers.
Skills / Knowledge:
- Excellent written and verbal communication skills.
- Able to work comfortably in a fast-paced environment.
- Ability to work toward and achieve sales targets.
- Ability to build strong working relationships.
- Ability to multi-task.
- Ability to persuade, influence and negotiate.
Personal Attributes:
- Self-motivated.
- A commitment to high levels of customer service.
- Confident approach to sales and upselling.
- Analytical.
- Highly organised.
- Excellent attention to detail.
- Positive attitude.
- Confident.
- Passionate.
- Demonstrates initiative.
- Proactive.
- Works well as part of a team and individually as required.
- Punctual.
If this sounds like you, then you could be the right fit for us. Please click APPLY, upload your CV and we'll be in touch as soon as we can.
Please note this is not a sponsored role, you MUST have Right to Work in the UK.
Equal Opportunities: We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
Telemarketing Executive in Glasgow employer: Matthew Algie
Contact Detail:
Matthew Algie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Executive in Glasgow
✨Tip Number 1
Get to know the company inside out! Research Matthew Algie's history, values, and products. This will help you connect with the team during your interview and show that you're genuinely interested in joining their ranks.
✨Tip Number 2
Practice your pitch! As a Telemarketing Executive, you'll need to sell yourself just like you'd sell their coffee. Prepare a short introduction about yourself and rehearse it until it feels natural. Confidence is key!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Matthew Algie. Plus, it shows initiative!
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Telemarketing Executive in Glasgow
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in telesales or telemarketing. We want to see how you've met targets and built relationships with customers, so don’t hold back!
Tailor Your CV: Customise your CV to match the job description. Use keywords from the listing to show us you’re a perfect fit for the Telemarketing Executive role. It’ll make your application stand out!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about sales and how you can contribute to our team. Keep it friendly and professional – we love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Matthew Algie
✨Know Your Product
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Practice Your Pitch
As a Telemarketing Executive, you'll need to be persuasive. Practice your sales pitch and be ready to demonstrate how you would approach potential clients. Role-playing with a friend can help you refine your technique.
✨Show Off Your Communication Skills
Excellent verbal communication is key for this role. During the interview, focus on speaking clearly and confidently. Be prepared to discuss how you've successfully built rapport with customers in the past.
✨Prepare for Common Questions
Anticipate questions related to your experience in telesales or telemarketing. Think about specific examples where you've met targets or handled difficult customer interactions, as these will showcase your skills effectively.
