Matthew Algie in Glasgow is seeking a Customer Retention Executive to join our permanent, full-time team. The role focuses on increasing loyalty, retaining business, and reducing non-buyers by engaging customers and coordinating with the sales team.
You will review data in Power BI, address cancellation reasons, cross-sell opportunities, and update the CRM after every interaction. The ideal candidate has at least two years in sales, strong communication, and a customer-first approach.
#J-18808-LjbffrCustomer Retention Specialist – Coffee & B2B Growth in Glasgow employer: Matthew Algie
MATTHEW ALGIE is an excellent employer, offering a dynamic work culture that fosters collaboration and innovation in the coffee sales industry. With a strong focus on employee growth, team leadership, and exceptional customer relationships, employees benefit from ongoing training and development opportunities while working in the vibrant South of England and Wales region. Join us to be part of a passionate team dedicated to driving sales performance and achieving meaningful results.
