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- Tasks: Support business operations by analysing proposals, pricing, and contracts.
- Company: Matthew Algie, a Glasgow-based coffee roaster since 1864, serves cafés across the UK & Ireland.
- Benefits: Enjoy 28 days annual leave, medical cash-back, staff discounts, and more!
- Why this job: Join a talented team in a dynamic environment with opportunities for growth and impact.
- Qualifications: Degree in maths or relevant business subject; experience in a fast-paced office is essential.
- Other info: This is an entry-level full-time role based in Lisburn.
The predicted salary is between 28000 - 42000 £ per year.
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About us:
We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.
About
About us:
We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland.
Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!
Position: Business Support Coordinator
Location: Head Office, Lisburn
Job Type: Full time, 37.5 hours Monday – Friday.
Salary: £35,000.00 per annum.
Benefits: 28 days annual leave increasing with length of service + 4 public holidays, medical cash-back programme, staff discounts and more!
Key Responsibilities
- Analyse commercial proposals and complete profitability checks
- Costing preparation and review
- First point of contact for pricing queries
- Analyse contractual agreements and quotes ensuring company policy on profitability is adhered to
- Assist Manager with analysis on any price amendments or changes and inform those responsible of findings
- Assist Manager with implementing and maintaining operational pricing including equipment pricing, and promotions and on 3rd party systems where applicable
- Assist Manager with maintaining and issuing new price lists/matrices and sales tools
- Assist in month end processes and calculation of customer rebates
- Prepare and communicate analysis and findings across all levels of the organisation
- Analyse main business KPI reports for anomalies and investigate
- Work on Analysis and Reporting projects
- Work with management team to ensure accurate relevant reports are developed to meet business requirements
- Logging all Contracts and setting up new customers, including database maintenance
- Proactive Customer Monitoring
- Liaise with internal Sales teams
- Handle large volume of internal emails
Detail
Contracts
- Correctly record all key details as required
- Ensure that the overall standard of documentation received from Field Sales adheres to the Company standards and policies
- Gain authorisation on all agreed contracts via the Commercial Department Customer Database
Pricing And Administration
- Assisting with implementation and monitoring of price increases
- Support Sales teams with analysis, quotes and pricing to ensure profitability for the company
Analysis
- Analyse commercial requests and quotes ensuring Company Policy on profitability is adhered to. This includes enforcing the commercial authorisation process.
- Proactively analysing the business and present data to assist Managers to develop their business sector.
- Carry out analysis on any price amendments or changes and inform those responsible of findings
- Analyse business processes and look for ways to improve
- Ad-hoc project work
Maintenance
- Responsible for the logging of contracts, adding contract notes to customer records
- Ensure all Master Data is correct and as per the customers’ requirements Invoicing/Crediting
Person Specification
Education / Qualifications / Training
- Educated to degree level or equivalent in maths or relevant business subject
Experience
Essential
- Relevant experience gained in a commercial, fast-paced office environment
Skills / Knowledge
Essential:
- Competent in all Microsoft Office packages, specifically Outlook, Excel and Word
- Excellent communication skills for presentation of information both verbally and in written format to all levels
- Able to use own initiative to plan workload
- Organised, methodical and logical approach to routine Personal Attributes:
- Attention to detail to evidence accuracy in all work produced and complete/follow through on all tasks
- Good team player
- Highly analytical and numerate
- Works well under pressure
- Hands on and a proactive attitude
Desirable
- Knowledge of and experience in using D365
Personal Attributes
- Highly proactive
- Develops strong and influential business relationships
- Assertive
- Has own initiative to complete tasks
- Punctual
- High attention to detail
Application
If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and we’ll be in touch as soon as we can.
Thanks, from the Team @ Matthew Algie
Please note this is not a sponsored role, you MUST have Right to Work in the UK.
Equal Opportunities
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).
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Business Support Coordinator employer: Matthew Algie
Contact Detail:
Matthew Algie Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Coordinator
✨Tip Number 1
Familiarise yourself with the coffee industry and Matthew Algie's role in it. Understanding their products and services will help you speak confidently about how you can contribute to their success during any discussions.
✨Tip Number 2
Brush up on your analytical skills, especially in Excel. Since the role involves analysing commercial proposals and profitability checks, being able to demonstrate your proficiency in data analysis will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Matthew Algie. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Prepare to discuss your experience in a fast-paced office environment. Highlight specific examples where you've successfully managed multiple tasks or projects, as this is crucial for the Business Support Coordinator role.
We think you need these skills to ace Business Support Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Coordinator role. Focus on your analytical abilities, proficiency in Microsoft Office, and any experience in a commercial environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that excite you and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, emphasise your attention to detail, organisational skills, and ability to work under pressure. These are key attributes mentioned in the job description that will make you stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Matthew Algie
✨Know Your Numbers
As a Business Support Coordinator, you'll be dealing with profitability checks and pricing queries. Brush up on your numerical skills and be prepared to discuss how you would analyse commercial proposals and ensure adherence to company policies.
✨Showcase Your Communication Skills
Excellent communication is key for this role. Be ready to demonstrate how you can present information clearly, both verbally and in writing. Consider preparing examples of past experiences where your communication made a difference.
✨Demonstrate Your Analytical Mindset
This position requires a highly analytical approach. Prepare to discuss how you've previously identified anomalies in data or improved business processes. Bring specific examples that highlight your problem-solving abilities.
✨Familiarise Yourself with D365
While knowledge of D365 is desirable, showing a willingness to learn can also impress. If you're not familiar with it, do some research beforehand and be ready to discuss how you adapt to new software and systems.
