Business Development Manager - South West

The Business Development Manager will be responsible for managing and expanding an existing account base while actively pursuing new business opportunities. The role involves working closely with a team to provide efficient, national-level support within a designated geographical area.,

Responsibilities

• Acquire new business to exceed both new and repeat sales targets.
• Achieve year-on-year profit growth within the assigned geographical customer base.
• Organic development and account management of all accounts.
• Plan and dedicate diary activities for each customer base.
• Increase product penetration through targeted range extension.
• Accurate planning and objective setting.
• Ensure the accurate completion of contract paperwork in compliance with Company standards.
• Deliver on-site coffee excellence training sessions and visiting all sites as per contractual commitments.
• Refer to provided Matrix for defined National pricing for any discounts on independent accounts.
• Maintain internal reporting and effective communication within the Company.
• Network with agreed buyers, Area managers and Key Decision makers at Regional level.
• Maintain sales pipeline and acquisition of new business accounts.
• Carry out audits on all business owned equipment on site.

Essential Qualifications

• Experience within hospitality environment.
• Experience managing a customer account base.
• Proven success in winning new business.
• Delivering training sessions to customers.

Desirable Qualifications

• Experience in the coffee service or food service industry or a similar sector.
• Previous field-based role experience, visiting customers on-site, Must hold a full valid UK Driving Licence.
• High standards of administration, time management and personal presentation.
• Competent in all Microsoft Office packages specifically Outlook, Excel, Word & PowerPoint.
• Coffee equipment knowledge, barista skills.
• Able to train customers on product & equipment in the areas of daily use, beverage production and cleaning and maintenance.
• Excellent presentation and negotiation skills, that focuses on the needs of the prospect customer.
• Excellent interpersonal skills with the ability to build, maintain and develop effective working relationships with colleagues and customers.
• Effective communicator at all levels.
• Knowledge of current market trends within the Foodservice Industry.
• Network of relevant contacts.
• A good working knowledge of competitors and their products.

About the Company

We\’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we\’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry\’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!