At a Glance
- Tasks: Coordinate projects and support the Capture Services team in delivering high-quality digital twins.
- Company: Join CoStar Group, a leader in real estate information and innovation.
- Benefits: Enjoy private medical cover, dental cover, 28 days leave, and a competitive pension.
- Other info: Work in a vibrant London office with excellent career growth opportunities.
- Why this job: Be part of a dynamic team transforming the built world with cutting-edge technology.
- Qualifications: Experience in project coordination or account management; adaptable and solution-oriented mindset.
The predicted salary is between 29700 - 36300 £ per year.
CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitize the world's real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
About Matterport: Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 170 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning, construction, and operations to documentation, appraisal, and marketing.
We are looking for a self‐motivated, highly collaborative Capture Services Coordinator to support the end‐to‐end job order process for our Capture Services team. Capture Services is a globally scaled operation that delivers high‐quality Matterport digital twins quickly, conveniently, and cost‐effectively for customers across industries and use cases.
- Manage the full job lifecycle and ensure operational excellence for both customers and Capture Technicians.
- Serve as a trusted advisor to customers by answering questions, resolving issues promptly, and ensuring a seamless, high‐touch service experience throughout the job lifecycle.
- Develop strong, collaborative relationships with our Capture Technician network, partnering with them daily to coordinate jobs, address challenges, and maintain high operational standards.
- Partner with cross‐functional teams to identify inefficiencies, recommend enhancements, and support continuous improvement of workflows, tools, and procedures.
- Oversee scheduling and tracking databases to ensure complete, accurate, and up‐to‐date order information, supporting data integrity and operational visibility.
- Act as a key advocate for customers by sharing insights, trends, and feedback with internal stakeholders to help shape product, service, and operational improvements.
- Track job milestones, proactively identify risks or delays, and coordinate solutions to keep orders on schedule and customers informed.
- Facilitate clear, timely communication between customers, technicians, and internal teams to ensure alignment and smooth execution of all Capture Services activities.
Demonstrable experience in account management, scheduling, or project coordination; comfortable navigating ambiguity and change with a flexible, solution‐oriented mindset.
As well as having an outstanding working environment, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Service Project Co-ordinator Service Project Co-ordinator in London employer: Matterport
Matterport is an exceptional employer, offering a dynamic and collaborative work culture in the heart of London. With a strong emphasis on employee growth, the company provides comprehensive benefits including full medical cover, life assurance, and generous annual leave, making it an attractive place for professionals looking to thrive in the fast-paced B2B SaaS environment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Project Co-ordinator Service Project Co-ordinator in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Matterport.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Matterport? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Matterport's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Service Project Co-ordinator Service Project Co-ordinator in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Service Project Co-ordinator Service Project Co-ordinator role at Matterport, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Matterport
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Matterport operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Matterport. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Matterport.
