At a Glance
- Tasks: Drive commercial growth by managing sales opportunities and collaborating with Account Executives.
- Company: Join Mattermost, a leading SaaS company with a focus on innovation and teamwork.
- Benefits: Enjoy fully remote work, unlimited vacation, and a growth fund for your professional development.
- Other info: Experience a dynamic culture with global meetups and community events.
- Why this job: Be part of a fast-paced environment where you can make a real impact on customer success.
- Qualifications: 2-5+ years in sales or account management with strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
Mattermost is seeking a Commercial Account Manager (CAM) – UK to support and accelerate commercial growth across the region. This is a collaborative, territory-aligned sales role that operates alongside Account Executives (AEs). The CAM independently manages defined commercial sales motions while exercising strong judgment on when to partner with AEs on larger or more complex opportunities. This role is ideal for a commercially driven seller who thrives in a fast-paced SaaS environment and enjoys balancing net-new acquisition, expansion, and renewal management.
- Own and execute inbound-led net-new opportunities.
- Qualify and close small to mid-sized deals for customers not aligned to strategic AE territories.
- Run discovery, qualification, objection handling, and closing motions independently.
- Lead expansions within existing accounts when scope and complexity allow.
- Identify upsell and cross-sell opportunities through customer engagement and usage insights.
- Partner with AEs on expansions that become larger, more strategic, or more complex.
- Manage inbound expansion requests from existing customers (e.g., incremental license additions).
- Own renewals requiring active customer engagement, risk mitigation, or expansion discovery.
- Collaborate cross-functionally to ensure smooth, on-time renewals.
- Serve as a trusted advisor by helping customers realize the value of Mattermost and building business cases to support renewals.
- Gain hands-on experience with the full buying cycle and commercial procurement considerations.
- Act as a capacity multiplier for Account Executives.
- Maintain strong CRM hygiene, forecasting accuracy, and deal documentation.
- Own renewal and expansion records for assigned accounts, as well as net-new sales records within your scope.
- Share insights and learnings to continuously improve territory execution.
Benefits:
- Fully remote work.
- Office setup fund.
- Coworking space stipend.
- Global and regional team meetups.
- Growth fund.
- Unlimited vacation.
- Family and Friends Days.
- Async weeks.
- Health benefits.
- 401(k) Pension.
- Open Source Fridays.
- Community hackathons and events.
Experience:
- Experience using CRM systems (Salesforce preferred).
- Strong discovery, communication, and deal execution skills.
- 2–5+ years of experience in sales, account management, renewal management, or commercial closing roles.
- Demonstrated ability to manage multiple sales cycles in parallel.
- Exposure to commercial procurement processes.
- Experience selling into regulated environments.
- SaaS or enterprise technology sales experience.
Commercial Account Manager (EMEA) employer: Mattermost
Mattermost is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to thrive in a fast-paced SaaS environment. With benefits like unlimited vacation, a growth fund, and opportunities for global team meetups, employees are encouraged to develop their skills while enjoying a healthy work-life balance. The fully remote setup allows for flexibility, making it an ideal workplace for commercially driven individuals eager to make a meaningful impact across the EMEA region.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Manager (EMEA)
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Commercial Account Manager (EMEA) at Mattermost, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Mattermost. Tailor your message to explain why you’re drawn to them and how you can contribute as a Commercial Account Manager (EMEA). Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Commercial Account Manager (EMEA)
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Mattermost:When writing your cover letter, make sure to tailor your message specifically for Mattermost. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Mattermost
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Mattermost that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Mattermost that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Mattermost’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
