At a Glance
- Tasks: Drive commercial growth by managing sales opportunities and customer relationships.
- Company: Join Mattermost, a leading platform for secure collaboration in high-stakes environments.
- Benefits: Remote-first culture, inclusive environment, and opportunities for professional growth.
- Other info: Mattermost values diversity and offers support throughout the hiring process.
- Why this job: Be part of a dynamic team that empowers secure collaboration across critical sectors.
- Qualifications: 2-5+ years in sales or account management, with SaaS experience preferred.
The predicted salary is between 63000 - 77000 £ per year.
Mattermost is the leading collaborative workflow platform for defense, intelligence, security, and critical infrastructure. Our platform runs on-premises and in private clouds, delivering secure messaging, file sharing, workflow automation, audio/screenshare, and project management—all with full data and operational control. Mattermost powers high-stakes workflows across mission planning, real-time operations, DevSecOps, incident response, and cyber defence—enabling secure collaboration from tactical edge and DDIL environments to enterprise HQ. Teams operate across web, desktop, and mobile, with embedded interoperability for Microsoft Teams, Outlook, and Microsoft 365.
Mattermost is seeking a Commercial Account Manager (CAM) – UK to support and accelerate commercial growth across the region. This is a collaborative, territory-aligned sales role that operates alongside Account Executives (AEs).
The CAM independently manages defined commercial sales motions while exercising strong judgment on when to partner with AEs on larger or more complex opportunities. This role is ideal for a commercially driven seller who thrives in a fast-paced SaaS environment and enjoys balancing net-new acquisition, expansion, and renewal management.
- Inbound Net New Sales
- Own and execute inbound-led net-new opportunities
- Lead expansions within existing accounts when scope and complexity allow
- Renewal Management (Value-Driven)
- Own renewals requiring active customer engagement, risk mitigation, or expansion discovery
- Serve as a trusted advisor by helping customers realise the value of Mattermost and building business cases to support renewals
- Sales & Ecosystem Exposure
- Gain hands-on experience with the full buying cycle and commercial procurement considerations
- Territory Enablement & Hygiene
- Act as a capacity multiplier for Account Executives
- Maintain strong CRM hygiene, forecasting accuracy, and deal documentation
- Own renewal and expansion records for assigned accounts, as well as net-new sales records within your scope
2–5+ years of experience in sales, account management, renewal management, or commercial closing roles. Demonstrated ability to manage multiple sales cycles in parallel. Experience using CRM systems (Salesforce preferred). Exposure to commercial procurement processes. SaaS or enterprise technology sales experience.
Mattermost is an EEO Employer, we are a remote-first, open-source company. We do not tolerate discrimination against staff or applicants based on race, religion, national origin, age, disability, pregnancy status, veteran status, or other personal characteristics. If you require accommodations during the interview process, please let us know—we’re happy to assist.
Commercial Account Executive/director employer: Mattermost
Mattermost is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation in the tech industry. With a strong commitment to employee growth, we provide opportunities for professional development and technical leadership, particularly in the high-stakes sectors of defence and cybersecurity. Our remote-first approach ensures flexibility, while our inclusive environment welcomes diverse perspectives, making it a rewarding place for bilingual professionals looking to make a meaningful impact.
