At a Glance
- Tasks: Support e-commerce growth by onboarding new customers and managing accounts across Europe.
- Company: Join Mattel, a leading global toy company known for creativity and innovation.
- Benefits: Enjoy competitive salary, bonus scheme, generous leave, and health benefits.
- Other info: Flexible work model and a culture that values collaboration and innovation.
- Why this job: Be part of a dynamic team that shapes the future of play and entertainment.
- Qualifications: 3+ years in Key Account Management, strong communication, and analytical skills required.
The predicted salary is between 40500 - 49500 £ per year.
CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.
The Opportunity: The Key Account Representative will play a key role within the Core Europe ecommerce team, supporting the identification, onboarding and acceleration of new customer and channel opportunities, while providing operational and commercial support to account managers to ensure flawless execution of key business initiatives. This position requires a highly organised, commercially minded and adaptable individual who can work effectively in a fast-paced environment, build strong relationships with internal and external stakeholders to deliver positive outcomes.
What Your Impact Will Be:
- Ecommerce Development
- Partner with the ecommerce team to help identify, set up and launch new customer opportunities and ecommerce business models.
- Support the onboarding process for new customers, ensuring all commercial and operational requirements are completed efficiently.
- Contribute to initiatives that accelerate customer acquisition and revenue growth.
- Account Management & Commercial Operations/Execution
- Support the day-to-day management of e-commerce accounts across Europe.
- Assist in delivering customer growth plans and commercial objectives.
- Monitor account performance and identify opportunities for improvement and growth.
- Provide operational support to Account Managers to ensure seamless execution of commercial plans.
- Support forecasting, promotional planning, pricing updates and customer administration.
- Ensure accurate and timely completion of reporting and customer requirements.
- Cross-Functional Collaboration
- Work closely with Sales, Marketing, Supply Chain, Finance and Customer Service teams to support business objectives.
- Build positive and productive relationships both internally and externally.
- Contribute to a collaborative and high-performing team culture.
- Provide support for cross-category projects across the Mattel business.
Qualifications
What We’re Looking For:
- 3 plus years of experience in Key Account Management, preferably within e-commerce or a similar commercial environment.
- Strong commercial acumen with the ability to identify opportunities and contribute to growth-focused solutions and deliver positive outcomes.
- Comfortable working in ambiguous situations and adapting to changing priorities.
- Strong communication and relationship-building skills.
- Highly organised with excellent planning, coordination and prioritisation skills.
- Strong analytical capability with the ability to interpret data and generate actionable insights.
- Resilient, proactive and determined to achieve outcomes.
- Team-oriented with a collaborative, empathetic and supportive approach.
- Excellent Microsoft Office skills, particularly Excel and PowerPoint.
- Bachelor's degree in Business, Marketing, Supply Chain, or a related field.
- Fluent in English, both written and spoken, with proficiency in an additional European language considered a plus.
Additional Information
What We Offer:
- Gross annual salary range of GBP 47,040 - GBP 55,860
- Bonus scheme: Participation in Mattel Incentive Plan (MIP) with the target of 7.5% of base salary, payout is determined by company and individual performance results
- Paid time off: 25 vacation days (with option to buy up to 5 extra days) + 2 volunteer days/year + a day off on your birthday!
- Cycle to work scheme
- Employee assistance program: Access to Help@Hand (Unum), Modern Health, Headspace, and Maven
- Contributory pension scheme
- Private health insurance
- Dental insurance & dental service app
- Life & disability insurance
- Employee discount program
Key Account Representative, E-commerce in Slough employer: Mattel
At Mattel, we believe that creativity is our superpower, and we foster a vibrant work culture that values collaboration, innovation, and inclusivity. As a Manager in Talent Development EMEA, you will have the opportunity to lead transformative initiatives that empower employees and enhance organizational effectiveness, all while enjoying a comprehensive benefits package that includes generous paid time off, family support programs, and a commitment to your professional growth. Join us in a dynamic environment where your contributions truly matter and where we celebrate diverse voices and ideas.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Representative, E-commerce in Slough
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Mattel are looking for when hiring for a Key Account Representative, E-commerce.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Mattel for the Key Account Representative, E-commerce, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Mattel as a Key Account Representative, E-commerce, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Mattel’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Key Account Representative, E-commerce.
We think you need these skills to ace Key Account Representative, E-commerce in Slough
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Mattel, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Mattel's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Mattel. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Mattel
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Mattel uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Mattel. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
