Senior Supply Chain Analyst

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Company Description

CREATIVITY IS OUR SUPERPOWER. It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team:

The Logistics team is accountable for all the physical movement of our products from our manufacturing plant to our final customer. We ensure that we provide a high service to our customers and partners, at the lowest possible cost. Compliance with internal and local legislation of our operation is also a key aspect, as well as maintaining network improvements being part of our ongoing ethos. Our Logistics team thrives on collaboration, as well as empowering everyone in the team to bring forward new ideas and improvements, to help us continue to strive for best-in-class operations. This team within Logistics focuses on Freight Out across the EMEA region (transport from DCs to Customers). The team works with carriers, Procurement, local Supply Chain Teams, our Lead Logistics Provider and other parties to ensure deliveries are made on time and cost effectively.

Job Description

The Opportunity: As the Senior Supply Chain Analyst for the UK/IRE and Benelux, you will be responsible for analyzing the life cycle of order planning until the order is received by our customers. We are looking for someone who can lead big data analysis, drive improvements using your findings and lead projects to ensure your market drives continuous improvement, reduces cost, and improve service to our customers. This role contributes to the carrier selection process, ensures engagement and continued high service level from all carriers serving their territory. The role acts as the primary contact for any outbound delivery issues in real time for which they should take appropriate action to remedy the situation as quickly as possible. You will be responsible for providing visibility and insights on cost and service leading to the delivery of continuous improvement projects. This role will not only enable you to improve cost, capacity and service for your market. It will ensure you have a pivotal role in improving the present-day operation and creating the future of the Mattel supply chain.

What Your Impact Will Be:

• Manage markets performance on OTIFs (On-Time In-Full) and Delivery adherence, Collection Adherence. (Benelux and UK/IE)
• Ensure timely POD (Proof of Delivery) collection from carriers
• Track and manage exceptions, escalate issues in case of hauler service failures
• Collaborate with procurement by feeding market intelligence and data insights
• Escalate unresolved service issues and contribute to selecting new carriers when needed
• Suppress excess accessorial charges through data analysis and carrier coordination
• Run local MBRs with wider supply chain teams (Customer Fulfillment and TMS)
• Drive continuous improvement across carrier performance, DC issues, and customer service gaps
• Analyse root causes of delivery issues; propose and implement corrective actions
• Conduct weekly carrier performance reviews in alignment with strategic goals
• Support procurement with business intelligence to improve carrier selection
• Escalate non-performing carriers and participate in onboarding new partners if recovery fails
• Cost control of your market; Freight budget and spot rate tracking and approval
• Analysis of end-to-end order cycle
• ASO order planning
• Shipment creation
• Capacity planning
• Outbound shipments to customers
• Order frequency
• Customer Mix
• Implementation and management of Cost Saving Projects
• Ownership and tracking of your market's logistics cost; freight costs - base rate, fuel, spot costs, extra costs
• Management of claims, penalties and chargebacks
• Revenue Recognition analysis
• Run the ASO report and check vs DHL revenue recognition report
• Analyze data for differences in dates/statuses and missing data

Qualifications

What We're Looking For:

• Solid previous experience in a Supply Chain position, ideally within Logistics transportation
• Bachelor's Degree in a relevant discipline or equivalent
• Fluent English Language skills; other European languages are highly beneficial
• Computer skills: Advanced in Excel, PowerPoint.
• Strong analytical mindset and good at working with figures
• Good communications: written and verbal including the ability to present when required
• Team player
• Able to work with strong consistency and integrity
• Autonomous
• Strong organization skills
• Relationship management; able to deal with different Mattel teams and external parties
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Additional Information

Don't meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

How We Work:

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviours:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies. Our offerings include toys, content, consumer products, digital and live experiences. Our products are sold in collaboration with the world's leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering generations to explore the wonder of childhood and reach their full potential. Mattel's award-winning workplace culture has been recognized by Forbes, Fast Company, Newsweek, Great Place to Work, TIME, and more.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers. Mattel is an Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers, and all applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, gender, gender identity or expression, sexual orientation, veteran and protected veteran status, disability status, and or any other basis protected by applicable federal, state or local law.