At a Glance
- Tasks: Provide engineering support, perform repairs, and maintain machinery at customer sites across the UK.
- Company: Join Matsuura, a leader in engineering innovation since 1935.
- Benefits: Enjoy competitive salary, company vehicle, private healthcare, and generous leave.
- Other info: Dynamic role with travel opportunities and supportive work environment.
- Why this job: Be part of a growing team and make a real impact in engineering.
- Qualifications: Experience in machine tool industry and strong mechanical skills required.
Matsuura has been a driving force in engineering innovation and manufacturing excellence since 1935. Renowned for pioneering advancements in high-speed CNC machining, CNC automation systems, and cutting-edge additive manufacturing technologies, we continue to set industry standards across the UK and beyond.
Due to continued growth within our UK customer base, we are currently recruiting for experienced Field Service Engineers with a strong mechanical bias to join the Matsuura team. In this role, you will provide professional engineering support at customer sites across the UK, carrying out fault diagnosis, repairs, preventative maintenance, and servicing of machinery. The position will involve working across both mechanical and electrical disciplines, ensuring equipment operates safely, efficiently, and reliably while delivering a high standard of customer service. Full product training will be given. This is a full time, permanent position operating from our modern Leicestershire facility. The role offers the opportunity to work at customer sites across the UK and includes regular travel and overnight stays as required.
At Matsuura we value our employees and are committed to creating a supportive, inclusive, and rewarding work environment. This is a fantastic opportunity to work for a successful and growing company with excellent company benefits.
Benefits Package
- Competitive salary (dependant on experience)
- Company vehicle (with private fuel benefit)
- Enhanced pension scheme – with generous employer contributions
- Private healthcare scheme (option to add family members)
- Medical cash plan
- Life insurance
- Income protection scheme
- Critical illness policy
- 28 days annual leave plus bank holidays, with additional days for length of service
- Employee discount platform
- Employee assistance programme
- 36 hour working week – early finish on Fridays
Key Responsibilities
- Carry out scheduled maintenance and service visits
- Undertake mechanical and electrical repairs across Matsuura machines and other products within the Matsuura product range
- Complete electrical and mechanical retrofits
- Undertake spindle exchanges where required
- Assist with the installation and set up of new machinery at customer sites
- Provide technical support as required
- Ensure all work is carried out safely, efficiently, and in compliance with company procedures and health and safety regulations
About YouExperience & Technical Requirements:
- A solid engineering background within the machine tool industry, including experience with installation, servicing and maintenance
- Previous experience working for a machine tool or lathe manufacturer / agent is essential
- Experience and familiarity with FANUC control systems would be advantageous
- Strong mechanical knowledge and some understanding of electrical systems would be advantageous
Personal Attributes:
- Proactive, flexible, self-motivated team player with the ability to work independently and take full ownership of assigned tasks
- Excellent customer service and communication skills, with the ability to build positive relationships with customers and colleagues
- Strong practical engineering skills, with a proactive approach to problem-solving and delivering high-quality service to customers
- Committed to maintaining high standards of quality, health and safety and professionalism at all times
- Full, valid driving licence required, with the ability and willingness to travel to customer sites throughout the UK
CAREERS at MATSUURA 2026: FIELD SERVICE ENGINEER employer: Matsuura Machinery Ltd
Matsuura Machinery Ltd is an excellent employer, offering a dynamic work environment in Leicestershire where innovation and collaboration thrive. With a strong focus on employee development, you will benefit from comprehensive product training and opportunities for growth within the CNC sector. The company promotes a supportive culture that values work-life balance, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CAREERS at MATSUURA 2026: FIELD SERVICE ENGINEER
✨Join Local Manufacturing Groups
Getting involved in local manufacturing groups or associations can seriously boost your visibility. These groups often have insider info on job openings and networking events, plus they help you connect with like-minded folks in the industry. Check out what's happening in your area!
✨Show Off Your Skills in Practical Spaces
Consider participating in workshops or open days at manufacturing companies. It's a great way to show off your hands-on skills in a real-world environment and can sometimes lead to job offers right on the spot. Keep an eye on announcements from local manufacturers for these opportunities!
✨Leverage the Power of Internships
While you're looking for full-time positions, don't underestimate the power of internships! Even if you don't see a direct role, securing an internship at a company can open doors to future jobs. Many manufacturing firms prefer to hire from their intern pool, so it's definitely worth considering.
✨Apply Directly Through Company Websites
When you find a role at a company you love, like Matsuura Machinery Ltd, apply directly on their website. This way, you’re more likely to be noticed by the hiring team. Plus, showing that you took the time to seek out their application process highlights your genuine interest in the firm!
We think you need these skills to ace CAREERS at MATSUURA 2026: FIELD SERVICE ENGINEER
Some tips for your application 🫡
Showcase Your Technical Skills:In the manufacturing-production sector, it's crucial to highlight your technical skills and experience. Make sure your CV features any relevant qualifications, such as certifications in machinery operation or production management, and don’t forget about any specific systems or software you’re familiar with. This can really set you apart!
Emphasise Teamwork and Communication:Working in manufacturing often means being part of a larger team. Highlight your experience in collaborative projects or environments where communication was key. Maybe you have experience with lean manufacturing principles? Talk about how you worked with your team to improve productivity and maintain quality.
Tailor Your Cover Letter to the Company:Don’t just recycle an old cover letter! Take the time to tailor your cover letter to Matsuura Machinery Ltd specifically. Mention what excites you about their production processes or products, and how your previous experiences can contribute to their goals. We want to see your enthusiasm for the role!
Use Concrete Examples of Your Achievements:When detailing your work experience, include measurable achievements that can demonstrate your impact. Whether it’s improving efficiency by a certain percentage or successfully leading a project, these specifics can make a huge difference. Numbers speak volumes in the manufacturing world!
How to prepare for a job interview at Matsuura Machinery Ltd
✨Know Your Manufacturing Processes
Before you walk into the interview with Matsuura Machinery Ltd, brush up on the specific manufacturing processes relevant to the role. Understanding lean manufacturing principles or quality control techniques could give you a solid edge to discuss how you’d fit into their operations.
✨Technical Questions Are Key
Be prepared for technical questions around machinery, production scheduling, or materials handling. Make sure you can confidently explain how you've dealt with these in past experiences or internships. Knowing industry-specific software could also be a big plus!
✨Showcase Your Problem-Solving Skills
Manufacturing environments often focus on continuous improvement. Be ready to discuss specific instances where you’ve solved a production issue or implemented a process improvement. It’s all about demonstrating your analytical thinking and hands-on approach.
✨Align Your Values with Quality and Safety
In a full-time role, companies like Matsuura Machinery Ltd value commitment to quality and safety. Be prepared to discuss how you prioritise these factors in your work. It’s about showing that you’re not just looking for a job, but that you genuinely care about contributing positively to their production environment.
