Position Overview
A Healthcare Assistant provides essential support to nurses, clinicians, and patients by delivering high-quality personal care and assisting with daily activities. This role is vital in ensuring a safe, compassionate, and dignified care experience for all service users.
Key Responsibilities
Patient Care
- Assist patients with personal care, including washing, dressing, toileting, and mobility.
- Support individuals with eating and drinking, ensuring dietary needs are met.
- Help maintain patient comfort, dignity, and independence wherever possible.
Clinical Support
- Take and record vital signs such as temperature, pulse, respiration, and blood pressure.
- Assist with patient observations and report any changes to senior staff.
- Support nurses with basic clinical tasks under supervision.
Environment & Safety
- Maintain cleanliness and hygiene in patient areas.
- Prepare and clean equipment before and after use.
- Follow infection prevention and control procedures.
Communication & Teamwork
- Provide emotional support and reassurance to patients and families.
- Communicate effectively with nurses, doctors, and other healthcare professionals.
- Accurately document care provided in line with organisational policies.
Skills & Qualities
- Compassionate, patient-centred approach.
- Strong communication and interpersonal skills.
- Ability to work well in a team and follow instructions.
- Reliable, organised, and able to remain calm under pressure.
- Respect for confidentiality and professional boundaries.
Qualifications & Requirements
- Previous care experience is desirable but not always essential.
- NVQ/QCF Level 2 or 3 in Health & Social Care (or willingness to work towards it).
- Right to work and satisfactory background checks.
- Willingness to undertake mandatory training (e.g., safeguarding, manual handling).
Working Conditions
- Shift-based work, including evenings, weekends, and bank holidays.
- May involve manual handling and supporting patients with limited mobility.
- Fast-paced environment requiring empathy, resilience, and adaptability
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Contact Details:
Matrix Staffing Solutions Ltd Recruitment Team
