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For Companies At a Glance
- Tasks: Lead daily store operations and create an exceptional customer experience.
- Company: Join MG&Co., a contemporary lifestyle brand with a passion for design.
- Benefits: Enjoy 25 days holiday, birthday off, and a supportive team culture.
- Why this job: Be a key player in shaping a unique retail environment and brand experience.
- Qualifications: 2+ years in retail management, preferably in homewares or lifestyle.
- Other info: B Corp certified, promoting social and environmental impact.
The predicted salary is between 34000 - 37000 £ per year.
Contract type: Full Time (5 days/week) - must be available to work Saturdays
Location: London SW1W
Start Date: January 2026
Salary: £34,000 - £37,000
About us
MG&Co. is a contemporary lifestyle brand known for thoughtful design, artisanal craftsmanship, and a curated approach to home and everyday living. Having opened our first bricks and mortar shop this October in the heart of the Pimlico Road design district, we are looking for an enthusiastic and experienced Store Manager to bring our brand vision to life in a physical space.
The Role
The Store Manager will be responsible for the day-to-day operations, performance, and customer experience within MG&Co.'s store. This individual will play a pivotal role in shaping the brand’s customer experience and ensuring that the store meets both its commercial and experiential goals. This role would suit someone who is already familiar with the MG&Co. brand, has a passion for homewares and interior design, and brings a strong level of product knowledge to help customers make confident and informed choices.
Responsibilities
- Deliver exceptional customer service and foster a welcoming store environment.
- Ensure every customer interaction reflects the MG&Co. brand values.
- Cultivate relationships with regular clients and local community members.
- Drive sales through effective floor management, merchandising, and deep product knowledge.
- Work to weekly/monthly KPIs.
- Monitor and report on sales metrics, footfall, and conversion rates.
- Identify opportunities to improve store performance and customer retention.
- Manage daily opening and closing procedures.
- Oversee inventory management, stock replenishment, and visual merchandising.
- Liaise with HQ on deliveries, customer feedback, and store needs.
The successful candidate will have:
- 2+ years of experience in retail management, preferably in homewares or lifestyle.
- Proven track record of responsibility and driving store performance.
- Passion for customer experience and a strong brand ambassador mindset.
- Strong organisational skills with the ability to multitask in a fast-paced environment.
- Tech-savvy and confident using Shopify POS systems and basic reporting tools.
- Must be available to work Saturdays and during peak retail periods (holidays, events, etc.).
B Corp Certified
When Matilda founded the brand her goal was to create unique and purpose-led products that would stand the test of time. We are proud to now be part of a global community of businesses that meet high standards of social and environmental impact.
Benefits of working at MG&Co.
- A creative working environment and supportive team culture.
- Workplace pension offered through NEST.
- 25 day holiday allowance plus bank holidays.
- Birthday day off.
Inclusion statement
We recognise the lack of diversity in interior design, and we particularly encourage applications from candidates from black, Asian, ethnic minority and socio-economically disadvantaged backgrounds which are particularly underrepresented in our industry. We are an equal opportunities employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
Role is not suitable for applicants based outside of UK. Applications to be made via email to careers@matildagoad.com. Please include CV, portfolio and cover letter and quote “Store Manager” in email subject.
Store Manager Full Time | London SW1W employer: Matilda Goad & Co
Contact Detail:
Matilda Goad & Co Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager Full Time | London SW1W
✨Tip Number 1
Get to know the MG&Co. brand inside out! Familiarise yourself with their products and values so you can speak passionately about them during interviews. This shows you're not just another candidate, but someone who genuinely connects with the brand.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get the inside scoop on the company culture and what they look for in a Store Manager. Plus, it might just give you a leg up in the application process!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experience where you've delivered exceptional customer service or driven sales. Being able to share these stories will help you stand out as a strong candidate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the MG&Co. team!
We think you need these skills to ace Store Manager Full Time | London SW1W
Some tips for your application 🫡
Know the Brand: Before you start writing, take some time to really understand MG&Co. and what they stand for. Familiarise yourself with their products and values so you can reflect that in your application.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, especially in homewares or lifestyle. Use specific examples that showcase your skills in driving store performance and customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for interior design and how you can contribute to the MG&Co. brand. Be genuine and let your personality come through.
Follow Application Instructions: Don’t forget to follow the application instructions carefully! Send your CV, portfolio, and cover letter via email, and make sure to quote 'Store Manager' in the subject line. We want to see your attention to detail!
How to prepare for a job interview at Matilda Goad & Co
✨Know the Brand Inside Out
Before your interview, dive deep into MG&Co.'s ethos, products, and recent developments. Familiarise yourself with their design philosophy and customer experience approach. This will not only show your passion but also help you articulate how you can embody their brand values as a Store Manager.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about how you fostered relationships with clients or improved their shopping experience. Being able to share specific stories will demonstrate your capability to enhance the customer experience at MG&Co.
✨Be Ready to Discuss Sales Strategies
Since driving sales is a key part of the role, come prepared with ideas on how you would manage the store floor, merchandise products, and meet KPIs. Highlight any successful strategies you've implemented in previous roles that led to increased sales or improved customer retention.
✨Demonstrate Your Organisational Skills
As a Store Manager, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise responsibilities and manage time effectively in a fast-paced environment. Share examples of how you've successfully handled inventory management or daily operations in your previous positions.
