At a Glance
- Tasks: Deliver exceptional customer service and drive sales in a vibrant shop environment.
- Company: Join MG&Co., a contemporary lifestyle brand with a passion for design.
- Benefits: Earn £15/hour, work flexible hours, and be part of a B Corp certified company.
- Other info: Diversity is valued; we encourage applications from under-represented backgrounds.
- Why this job: Be a brand ambassador and shape customer experiences in a creative space.
- Qualifications: Retail experience, passion for homewares, and strong organisational skills required.
The predicted salary is between 15 - 15 £ per hour.
Location: MG&Co. Shop, 194 Ebury St., London SW1W
Working Hours: 3-4 days/week. Must be available to work 2 Saturdays/month
Hourly Rate: £15/hour
Start Date: Immediate
About us
MG&Co. is a contemporary lifestyle brand known for thoughtful design, artisanal craftsmanship, and a curated approach to home and everyday living. Having opened our first bricks and mortar shop in the heart of the Pimlico Road design district we are looking for an enthusiastic Sales Assistant to support in the day-to-day operations of the shop.
The Role
Our shop team play a pivotal role in shaping the brand’s customer experience, and ensuring that the store meets both its commercial and experiential goals. This role would suit someone who is already familiar with the MG&Co. brand, has a passion for homewares and interior design.
Responsibilities
- Deliver exceptional customer service and foster a welcoming store environment.
- Ensure every customer interaction reflects the MG&Co. brand values.
- Drive sales through effective merchandising, and product knowledge.
- Identify opportunities to improve store performance and customer retention.
- Opening and closing procedures on occasion.
The successful candidate will have:
- Prior experience in retail, preferably in homewares or lifestyle.
- Passion for customer experience and a strong brand ambassador mindset.
- Strong organisational skills with the ability to multitask in a fast-paced environment.
- Tech-savvy - previous experience using Shopify POS systems a plus.
- Available to work Saturdays on an average of two Saturdays per month.
B Corp Certified
When Matilda founded the brand her goal was to create unique and purpose-led products that would stand the test of time. We are proud to now be part of a global community of businesses that meet high standards of social and environmental impact.
Inclusion statement
We recognise the lack of diversity in interior design, and we particularly encourage applications from candidates from black, Asian, ethnic minority and socio‑economically disadvantaged backgrounds which are particularly under‑represented in our industry. We are an equal opportunities employer and all applicants will be considered without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
Role is not suitable for applicants based outside of UK.
Applications to be made via email to Please include CV and cover letter and quote “Sales Assistant” in email subject.
Sales Assistant in London employer: Matilda Goad & Co
At MG&Co., we pride ourselves on being an exceptional employer, offering a vibrant work culture that values creativity and collaboration in the heart of London's Pimlico Road design district. Our commitment to employee growth is reflected in our B Corp certification, ensuring that you are part of a purpose-driven team dedicated to making a positive impact while delivering outstanding customer experiences. Join us as a Sales Assistant and enjoy flexible working hours, competitive pay, and the opportunity to immerse yourself in the world of contemporary homewares and interior design.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant in London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Matilda Goad & Co, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Sales Assistant in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Matilda Goad & Co that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Matilda Goad & Co will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Matilda Goad & Co and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Matilda Goad & Co
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Matilda Goad & Co, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Matilda Goad & Co!
