At a Glance
- Tasks: Support the Store Manager in driving performance and delivering exceptional client experiences.
- Company: Join a fast-growing luxury fragrance Maison with a blend of tradition and modernity.
- Benefits: Continuous training, career development, and a stimulating work environment.
- Other info: Opportunity to grow within a dynamic team and contribute to boutique success.
- Why this job: Be an ambassador for luxury fragrances and make a real impact in a vibrant boutique.
- Qualifications: 2-4 years in luxury retail, strong customer service skills, and a passion for fragrance.
The predicted salary is between 30000 - 40000 € per year.
About MATIERE PREMIERE: MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission: As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
- Business Development & Client Experience:
- Support the achievement of sales targets and KPIs.
- Deliver an elevated and personalised client experience aligned with the House standards.
- Build and maintain strong relationships with local and international clients.
- Support CRM and clienteling initiatives to strengthen customer loyalty.
- Assist with in-store activations and events.
- Monitor boutique performance and contribute to action plans to maximise results.
- Team Support & Leadership:
- Support, motivate, and coach the Fragrance Sales Advisors on the shop floor.
- Lead by example and foster a positive and collaborative team spirit.
- Assist with onboarding and training new team members.
- Ensure the team embodies the values, image, and service standards of the House.
- Operational & Brand Excellence:
- Ensure the boutique consistently meets Retail Excellence standards.
- Support daily operations including stock management, scheduling, reporting, and internal communication.
- Ensure product presentation and visual merchandising guidelines are respected.
- Help maintain grooming and operational standards in line with company policies.
- Act as Manager on Duty in the absence of the Store Manager when required.
Profile: Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality. First experience in team supervision or a senior sales advisor role is a plus. Strong customer service and sales skills with attention to detail. Positive attitude, team spirit, and strong organisational skills. Fluent in English; another language is a plus. Passion for fragrance, luxury, and storytelling. Comfortable with retail tools and reporting.
What We Offer: A stimulating and elegant environment within a fast-growing luxury fragrance Maison. Continuous training and career development opportunities. The opportunity to contribute to the success and growth of our London boutique.
Assistant Store Manager in London employer: MATIERE PREMIERE
Matiere Premiere is an exceptional employer that offers a stimulating and elegant environment for those passionate about luxury fragrances. With a strong focus on continuous training and career development, employees are empowered to grow within the company while contributing to the success of our London boutique. The collaborative work culture fosters team spirit and excellence, making it a rewarding place for individuals seeking meaningful employment in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with MATIERE PREMIERE's unique approach to fragrances and their commitment to quality. This knowledge will help you stand out during interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees or industry professionals on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that Assistant Store Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and client experience. Think about specific examples from your past roles that demonstrate your skills in these areas. We want to see how you can bring your experience to our boutique!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the MATIERE PREMIERE family right from the start.
We think you need these skills to ace Assistant Store Manager in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fragrance and luxury shine through! We want to see how your passion aligns with our brand values and how you can contribute to the exceptional client experience we strive for.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your previous experience in luxury retail and any leadership roles you've had. We’re looking for specific examples that demonstrate your skills in team support and client relations.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for MATIERE PREMIERE. Use it to showcase your personality, your understanding of our brand, and how you can help drive boutique performance. Keep it engaging and concise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at MATIERE PREMIERE
✨Know Your Fragrance
Before the interview, dive deep into the world of MATIERE PREMIERE fragrances. Familiarise yourself with their unique approach to using single natural ingredients and how this reflects in their products. Being able to discuss specific fragrances and their stories will show your passion and understanding of the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or supported team members. Highlight how you fostered a positive environment and achieved sales targets together.
✨Client Experience is Key
Think about how you can elevate the client experience in a luxury retail setting. Be ready to share ideas on personalising client interactions and building strong relationships. Discuss any previous experiences where you enhanced customer loyalty or contributed to successful in-store events.
✨Operational Excellence Matters
Understand the importance of operational standards in a boutique environment. Be prepared to talk about your experience with stock management, visual merchandising, and maintaining grooming standards. Showing that you can balance both the creative and operational aspects will set you apart.
