At a Glance
- Tasks: Support the Store Manager in driving sales and delivering an exceptional client experience.
- Company: Join a fast-growing luxury fragrance Maison with a focus on quality and sustainability.
- Benefits: Continuous training, career development, and a stimulating work environment.
- Other info: Opportunity to grow within a collaborative and elegant boutique atmosphere.
- Why this job: Be a key player in a dynamic team and make a real impact in luxury retail.
- Qualifications: 2-4 years in luxury retail, strong customer service skills, and a passion for fragrance.
The predicted salary is between 30000 - 40000 € per year.
About MATIERE PREMIERE
MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission
As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
- Business Development & Client Experience
- Support the achievement of sales targets and KPIs.
- Deliver an elevated and personalised client experience aligned with the House standards.
- Build and maintain strong relationships with local and international clients.
- Support CRM and clienteling initiatives to strengthen customer loyalty.
- Assist with in-store activations and events.
- Monitor boutique performance and contribute to action plans to maximise results.
- Team Support & Leadership
- Support, motivate, and coach the Fragrance Sales Advisors on the shop floor.
- Lead by example and foster a positive and collaborative team spirit.
- Assist with onboarding and training new team members.
- Ensure the team embodies the values, image, and service standards of the House.
- Operational & Brand Excellence
- Ensure the boutique consistently meets Retail Excellence standards.
- Support daily operations including stock management, scheduling, reporting, and internal communication.
- Ensure product presentation and visual merchandising guidelines are respected.
- Help maintain grooming and operational standards in line with company policies.
- Act as Manager on Duty in the absence of the Store Manager when required.
Profile
- Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality.
- First experience in team supervision or a senior sales advisor role is a plus.
- Strong customer service and sales skills with attention to detail.
- Positive attitude, team spirit, and strong organisational skills.
- Fluent in English; another language is a plus.
- Passion for fragrance, luxury, and storytelling.
- Comfortable with retail tools and reporting.
What We Offer
A stimulating and elegant environment within a fast-growing luxury fragrance Maison. Continuous training and career development opportunities. The opportunity to contribute to the success and growth of our London boutique.
Assistant Store Manager - Cosmetics in City of London employer: MATIERE PREMIERE
Matiere Premiere is an exceptional employer that offers a stimulating and elegant environment for those passionate about luxury fragrances. With a strong focus on continuous training and career development, employees are empowered to grow within the company while contributing to the success of our London boutique. The collaborative work culture fosters team spirit and ensures that every team member embodies the values and standards of the House, making it a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager - Cosmetics in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with MATIERE PREMIERE's unique approach to fragrances and their commitment to quality. This knowledge will help you stand out during interviews and show your genuine passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees or industry professionals on LinkedIn. A friendly chat can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that Assistant Store Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to team leadership and client experience. Think about specific examples from your past roles that demonstrate your skills in these areas. We want to see how you can embody the values and standards of the House!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for being part of the MATIERE PREMIERE family right from the start.
We think you need these skills to ace Assistant Store Manager - Cosmetics in City of London
Some tips for your application 🫡
Show Your Passion for Fragrance:When writing your application, let your love for fragrance and luxury shine through. Share any personal experiences or stories that connect you to the world of cosmetics, as this will help us see your genuine interest in the role.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Assistant Store Manager position. Highlight relevant experience in luxury retail and any leadership roles you've had, so we can easily see how you fit into our team.
Be Specific About Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve met sales targets or improved client experiences in previous roles. This helps us understand the impact you could have at MATIERE PREMIERE.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at MATIERE PREMIERE
✨Know Your Fragrance
Before the interview, dive deep into the world of MATIERE PREMIERE fragrances. Familiarise yourself with their unique approach to using single natural ingredients and how they blend tradition with modernity. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Client Experience Skills
Prepare examples from your previous roles where you delivered exceptional client experiences. Highlight how you built relationships with clients and contributed to sales targets. Be ready to discuss specific strategies you used to enhance customer loyalty and satisfaction.
✨Demonstrate Leadership Qualities
As an Assistant Store Manager, you'll need to support and motivate your team. Think of instances where you've led by example or coached others. Share these stories during your interview to illustrate your ability to foster a positive team spirit and drive performance.
✨Be Ready for Operational Questions
Expect questions about daily operations, stock management, and visual merchandising. Brush up on your knowledge of retail excellence standards and be prepared to discuss how you would ensure these are met in the boutique. Showing that you understand the operational side will set you apart.
