At a Glance
- Tasks: Support the Store Manager in driving sales and delivering an exceptional client experience.
- Company: Join a fast-growing luxury fragrance Maison with a blend of tradition and modernity.
- Benefits: Continuous training, career development, and a stimulating work environment.
- Other info: Passion for fragrance and storytelling is a must!
- Why this job: Be a key player in a dynamic team and contribute to boutique success.
- Qualifications: Experience in luxury retail and strong customer service skills required.
The predicted salary is between 30000 - 40000 € per year.
About MATIERE PREMIERE: MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission: As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
- Business Development & Client Experience: Support the achievement of sales targets and KPIs. Deliver an elevated and personalised client experience aligned with the House standards. Build and maintain strong relationships with local and international clients. Support CRM and clienteling initiatives to strengthen customer loyalty. Assist with in-store activations and events. Monitor boutique performance and contribute to action plans to maximise results.
- Team Support & Leadership: Support, motivate, and coach the Fragrance Sales Advisors on the shop floor. Lead by example and foster a positive and collaborative team spirit. Assist with onboarding and training new team members. Ensure the team embodies the values, image, and service standards of the House.
- Operational & Brand Excellence: Ensure the boutique consistently meets Retail Excellence standards. Support daily operations including stock management, scheduling, reporting, and internal communication. Ensure product presentation and visual merchandising guidelines are respected. Help maintain grooming and operational standards in line with company policies. Act as Manager on Duty in the absence of the Store Manager when required.
Profile: Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality. First experience in team supervision or a senior sales advisor role is a plus. Strong customer service and sales skills with attention to detail. Positive attitude, team spirit, and strong organisational skills. Fluent in English; another language is a plus. Passion for fragrance, luxury, and storytelling. Comfortable with retail tools and reporting.
What We Offer: A stimulating and elegant environment within a fast-growing luxury fragrance Maison. Continuous training and career development opportunities. The opportunity to contribute to the success and growth of our London boutique.
Assistant Store Manager in City of London employer: MATIERE PREMIERE
Matiere Premiere is an exceptional employer that offers a stimulating and elegant environment for those passionate about luxury fragrances. With a strong focus on continuous training and career development, employees are empowered to grow within the company while contributing to the success of our London boutique. The collaborative work culture fosters team spirit and excellence, making it a rewarding place for individuals seeking meaningful employment in the luxury retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with MATIERE PREMIERE's fragrances and their unique selling points. This will help you stand out during interviews and show your genuine passion for the products.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for role-play scenarios! As an Assistant Store Manager, you'll need to demonstrate your leadership and customer service skills. Practise handling difficult situations or client interactions to showcase your abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team and ready to contribute to the boutique's success.
We think you need these skills to ace Assistant Store Manager in City of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fragrance and luxury shine through! We want to see how your passion aligns with our brand values and the unique story behind MATIERE PREMIERE.
Tailor Your CV:Make sure your CV is tailored to the Assistant Store Manager role. Highlight your previous experience in luxury retail and any leadership roles you've had. We’re looking for those standout moments that show you can drive performance and lead a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our boutique. Share specific examples of how you've delivered exceptional client experiences and supported team success in the past. We love a good story!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at MATIERE PREMIERE
✨Know Your Fragrance
Before the interview, dive deep into the world of MATIERE PREMIERE fragrances. Familiarise yourself with their unique approach to using single natural ingredients and how they blend tradition with modernity. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to support and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved team performance. Highlight your ability to foster a positive environment and how you can embody the values of the House.
✨Client Experience is Key
Be ready to discuss how you would deliver an exceptional client experience. Think of specific strategies you've used in the past to build strong relationships with clients and enhance customer loyalty. This will demonstrate your understanding of the importance of clienteling initiatives.
✨Operational Excellence Matters
Brush up on your knowledge of retail operations, including stock management and visual merchandising. Be prepared to talk about how you ensure that a boutique meets Retail Excellence standards. Showing that you can handle the day-to-day operations smoothly will set you apart as a candidate.
