At a Glance
- Tasks: Support the Store Manager in driving performance and delivering exceptional client experiences.
- Company: Join a fast-growing luxury fragrance Maison with a focus on quality and sustainability.
- Benefits: Continuous training, career development, and a stimulating work environment.
- Other info: Opportunity to grow within a collaborative and elegant boutique atmosphere.
- Why this job: Be an ambassador for luxury fragrances and make a real impact in a dynamic team.
- Qualifications: 2-4 years in luxury retail, strong customer service skills, and a passion for fragrance.
The predicted salary is between 30000 - 40000 € per year.
About MATIERE PREMIERE
MATIERE PREMIERE fragrances are built around an overdose of a single natural ingredient. Co-founded by Aurélien Guichard, the Maison blends tradition and modernity, revealing the pure texture and most beautiful facets of each raw material through refined, contemporary compositions. Excellence in quality guides every step, from the careful selection of the finest natural ingredients to sustainable and ethical sourcing worldwide.
Your Mission
As Assistant Store Manager, you will support the Store Manager in driving boutique performance, leading the team, and delivering an exceptional client experience. You will play a key role in ensuring the smooth day-to-day operations of the boutique while acting as a true ambassador of the House.
Business Development & Client Experience
- Support the achievement of sales targets and KPIs.
- Deliver an elevated and personalised client experience aligned with the House standards.
- Build and maintain strong relationships with local and international clients.
- Support CRM and clienteling initiatives to strengthen customer loyalty.
- Assist with in-store activations and events.
- Monitor boutique performance and contribute to action plans to maximise results.
Team Support & Leadership
- Support, motivate, and coach the Fragrance Sales Advisors on the shop floor.
- Lead by example and foster a positive and collaborative team spirit.
- Assist with onboarding and training new team members.
- Ensure the team embodies the values, image, and service standards of the House.
Operational & Brand Excellence
- Ensure the boutique consistently meets Retail Excellence standards.
- Support daily operations including stock management, scheduling, reporting, and internal communication.
- Ensure product presentation and visual merchandising guidelines are respected.
- Help maintain grooming and operational standards in line with company policies.
- Act as Manager on Duty in the absence of the Store Manager when required.
Profile
- Previous experience (2–4 years) in luxury retail, ideally in fragrance, beauty, fashion, or hospitality.
- First experience in team supervision or a senior sales advisor role is a plus.
- Strong customer service and sales skills with attention to detail.
- Positive attitude, team spirit, and strong organisational skills.
- Fluent in English; another language is a plus.
- Passion for fragrance, luxury, and storytelling.
- Comfortable with retail tools and reporting.
What We Offer
A stimulating and elegant environment within a fast-growing luxury fragrance Maison. Continuous training and career development opportunities. The opportunity to contribute to the success and growth of our London boutique.
Assistant Store Leader- Retail in City of London employer: MATIERE PREMIERE
Matiere Premiere is an exceptional employer that offers a stimulating and elegant environment for those passionate about luxury fragrances. With a strong focus on employee growth, continuous training, and a collaborative work culture, team members are empowered to excel in their roles while contributing to the success of our London boutique. Join us to be part of a brand that values quality, sustainability, and the art of storytelling in every aspect of its operations.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Leader- Retail in City of London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with MATIERE PREMIERE's fragrances and values. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true ambassador of the House.
✨Tip Number 2
Network like a pro! Connect with current employees or others in the luxury retail scene. Use platforms like LinkedIn to reach out and ask for insights about the company culture and what it’s like to work there. It could give you an edge in your application!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in-store, like dealing with a difficult customer or motivating your team. Practising these responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the MATIERE PREMIERE family. Let’s get you that dream job!
We think you need these skills to ace Assistant Store Leader- Retail in City of London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for fragrance and luxury shine through. We want to see how your passion aligns with our brand values and the unique story behind MATIERE PREMIERE.
Tailor Your Experience:Make sure to highlight your previous experience in luxury retail, especially if it relates to fragrance or beauty. We’re looking for specific examples that demonstrate your customer service skills and ability to drive sales.
Be Personable:Your written application should reflect your personality. We value a positive attitude and team spirit, so don’t hesitate to let your character come through in your writing. Show us why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at MATIERE PREMIERE
✨Know Your Fragrance
Before the interview, dive deep into the world of MATIERE PREMIERE fragrances. Familiarise yourself with their unique approach to using single natural ingredients and how they blend tradition with modernity. This knowledge will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Client Experience Skills
Prepare examples from your previous roles where you delivered exceptional client experiences. Highlight how you built relationships with clients and contributed to sales targets. Be ready to discuss specific strategies you used to enhance customer loyalty and engagement.
✨Demonstrate Leadership Qualities
As an Assistant Store Leader, you'll need to support and motivate your team. Think of instances where you've led by example or coached others. Share these stories during your interview to illustrate your ability to foster a positive team spirit and drive performance.
✨Be Ready for Operational Questions
Expect questions about daily operations, stock management, and visual merchandising. Brush up on your knowledge of retail excellence standards and be prepared to discuss how you would ensure these are met in the boutique. Showing that you understand the operational side will set you apart.
