At a Glance
- Tasks: Engage with university customers to solve their technical challenges and promote MathWorks products.
- Company: MathWorks, a leader in engineering and science software with a hybrid work model.
- Benefits: Flexible working hours, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on teamwork.
- Why this job: Make a real impact in education and research while collaborating with academics.
- Qualifications: Master's degree in Science or Engineering and a proactive attitude.
The predicted salary is between 37800 - 46200 £ per year.
Summary
Math Works has a hybrid work model that enables staff members to split their time between office and home.
The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations.
Learn
More: https://www. mathworks. com/company/jobs/resources/applying-and-interviewing. html#onboarding.
Are you proactive with a background in engineering or science, and passionate about impacting education and research?
Do you enjoy interacting with academics and tackling their research and education challenges?
Read on.
In this role you are the primary technical point of contact for university customers.
It is your responsibility to empower them to solve their technical and business challenges.
You demonstrate the value of MATLAB and Simulink to grow their adoption in teaching and research, and leverage your insight into academia to paint a vision of how Math Works fosters success in education and discovery.
This role will require interaction with Universities and Research Institutions.
The position is based in Cambridge with some travel.
Math Works nurtures growth, appreciates inclusivity, encourages initiative, values teamwork, shares success, and rewards excellence.
Responsibilities
- Identify, track and influence adoption of Math Works products in relevant Engineering, Science and Business courses, at both undergraduate and post-graduate levels.
- Engage with academics to understand their goals and challenges. Leverage product knowledge and industry experience to recommend Math Works solutions.
- Identify activities to increase adoption of Math Works products across a set of universities. Regularly review the key metrics to adapt plans.
- Scope curriculum support projects for supporting engineers to execute.
- Advocate and support deeper use of Math Works products across all aspects of a university, including curriculum and coursework, in research, and in high-impact student activities (competitions, projects etc.).
- Maintain rapport with leading faculty and researchers to persuade encourage them to advocate Math Works products on-campus and in the broader academic community.
- Maintain and complete existing curriculum or research projects with academics.
- Advocate (write reports on usage of products and identify enhancements) on behalf of customers to influence the future of Math Works products.
- Minimum Qualifications
- Masters Degree in Science or Engineering
- #J-18808-Ljbffr
Customer Success Engineer in Cambridge employer: MathWorks
MathWorks is an exceptional employer located in the vibrant city of Cambridge, UK, offering a hybrid work model that promotes a healthy work-life balance. With a strong emphasis on teamwork and professional growth, employees are encouraged to excel in their roles while contributing to innovative simulation technologies that impact engineers globally. The supportive work culture and commitment to excellence make MathWorks a rewarding place for those seeking meaningful employment in software engineering and physical modeling.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success Engineer in Cambridge
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Customer Success Engineer role you’re after at MathWorks.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at MathWorks a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at MathWorks.
✨Apply Through Company Websites
When you spot a role like Customer Success Engineer at MathWorks, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Customer Success Engineer in Cambridge
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Customer Success Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at MathWorks a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to MathWorks specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at MathWorks
✨Brush Up on Core Engineering Principles
Before heading into the interview with MathWorks, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like MathWorks want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
