Customer Success - Associate Principal - UK

Customer Success - Associate Principal - UK

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Drive impact through data, AI, and analytics consulting for global clients.
  • Company: Join a leading firm in the Consumer Packaged Goods industry.
  • Benefits: Competitive salary, career growth, and opportunities to work with cutting-edge technology.
  • Other info: Dynamic role with opportunities for mentorship and global collaboration.
  • Why this job: Be a strategic advisor and make a real difference in client success.
  • Qualifications: 7+ years in analytics consulting; strong client management skills required.

The predicted salary is between 60000 - 80000 £ per year.

Qualifications

  • 7+ years of experience in analytics consulting, customer success, or data-driven business roles within the CPG, retail, or consumer products industries.
  • Proven experience solving business problems related to commercial analytics, customer insights, trade promotion optimization, supply chain, or retail performance.
  • Excellent client-facing and stakeholder management skills with the ability to build executive-level relationships across business and technology teams.
  • Strong understanding of enterprise data platforms, AI/ML solutions, and cloud-based analytics ecosystems.
  • Experience supporting account growth, strategic consulting engagements, and pre-sales initiatives.
  • Bachelor’s degree required; Master’s degree or MBA preferred.

Roles & Responsibilities

  • We are looking for a passionate, business-oriented consulting leader with deep experience in the Consumer Packaged Goods (CPG) industry to help drive measurable impact for one of our key global clients, through data, AI, and analytics consulting solutions.
  • Serve as a strategic advisor to senior client stakeholders across commercial, supply chain, marketing, and customer functions.
  • Lead and mentor teams delivering scalable analytics and AI consulting engagements across the CPG value chain.
  • Support account growth by identifying new opportunities and expanding MathCo’s footprint within the client organization.
  • Translate complex business challenges into actionable data and analytics strategies while acting as a trusted advisor throughout the engagement lifecycle.
  • Maintain strong on-site partnership and stakeholder engagement within the London client environment.

Key Responsibilities

  • Build and manage long-term client relationships focused on enterprise data and analytics transformation initiatives.
  • Identify high-impact opportunities across revenue growth management, customer analytics, demand forecasting, supply chain optimization, and retail execution.
  • Lead solutioning, proposal development, and account expansion strategies alongside delivery and leadership teams.
  • Guide cross-functional consulting and analytics teams to ensure quality execution and measurable business outcomes.
  • Partner with global delivery leads in India to execute programs at scale using MathCo’s hybrid operating model.
  • Contribute to internal capability building, thought leadership, and CPG industry strategy development.

Customer Success - Associate Principal - UK employer: MathCo

At MathCo, we pride ourselves on being an exceptional employer, particularly for our Data Science - Analytics Manager role based in London. Our vibrant work culture fosters ownership, collaboration, and curiosity, while offering ample opportunities for professional growth and development. With a strong commitment to diversity, equity, and inclusion, we ensure that every employee feels valued and empowered to contribute to meaningful projects that drive analytical excellence and business relevance.

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Contact Details:

MathCo Recruitment Team

We think you need these skills to ace Customer Success - Associate Principal - UK

Analytics Consulting
Customer Success
Data-Driven Business Roles
Commercial Analytics
Customer Insights
Trade Promotion Optimisation
Supply Chain Management