At a Glance
- Tasks: Convert inbound leads into quotes and provide top-notch service to customers.
- Company: Join a forward-thinking marketplace revolutionising the construction materials industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for growth.
- Other info: Dynamic team environment with a focus on innovation and customer satisfaction.
- Why this job: Be part of a mission to create a fairer, more transparent market.
- Qualifications: Experience in sales, strong communication skills, and a knack for customer service.
The predicted salary is between 30000 - 40000 € per year.
Materials Market is a managed marketplace for bulky construction materials. We’re fixing a fragmented, opaque market where pricing is political and access is unequal — building a fairer, more transparent system where customers and suppliers trade on equal terms. We make it simple to buy heavy, first-fix materials online: customers (DIY and trade) get competitive, market-informed prices and reliable delivery through a single platform, while suppliers keep control — choosing the orders that suit their branches, fleets and margins.
We’re hiring an Internal Sales Executive to help convert inbound demand into accurate quotes, great service, and repeat customers. Most leads come inbound via phone, email and WhatsApp from customers who’ve found us online. You’ll also help look after our bigger trade accounts, ensuring they get consistent support and a high standard of service.
- Handling inbound enquiries from DIY and trade customers via phone/email/WhatsApp
- Building and sending quotes quickly, accurately, and professionally
- Comfortable quoting and selling over the phone (and writing clear, confident emails/WhatsApp messages)
- Commercial judgement: you understand margin, urgency, and what “good service” actually means
- Experience working with online leads (inbound) and/or high-volume quote workflows
- Familiarity with CRMs, order systems, or quoting tools
- Experience supporting trade accounts and repeat customers
Internal Sales Executive Construction in London employer: Materials Market
At Materials Market, we pride ourselves on being an exceptional employer that champions a culture of transparency and fairness in the construction materials industry. Our team enjoys a dynamic work environment where innovation is encouraged, and employees are provided with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive benefits and a supportive atmosphere that values every contribution, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Internal Sales Executive Construction in London
✨Tip Number 1
Get to know the company inside out! Research Materials Market and understand their mission to create a fairer marketplace. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since most leads come through calls, make sure you're comfortable quoting and selling over the phone. Role-play with a friend or family member to build your confidence and refine your pitch.
✨Tip Number 3
Be ready to showcase your commercial judgement. Think about how you can demonstrate your understanding of margins and urgency during your conversations. This will set you apart as someone who truly gets the business side of things.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team at Materials Market.
We think you need these skills to ace Internal Sales Executive Construction in London
Some tips for your application 🫡
Show Your Sales Skills:When you're writing your application, make sure to highlight your experience in sales, especially with inbound leads. We want to see how you've turned enquiries into quotes and repeat customers in the past!
Be Clear and Concise:Just like you would in a quote or a customer email, keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Demonstrate Your Understanding of the Market:Show us that you understand the construction materials market and the challenges it faces. A little insight into how you can contribute to making it fairer and more transparent will go a long way!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Materials Market
✨Know Your Stuff
Familiarise yourself with the construction materials market and the specific products the company deals with. Understand the challenges customers face and how the company addresses them. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Practice Your Pitch
Since you'll be quoting and selling over the phone, practice how you present quotes and handle inquiries. Role-play with a friend or family member to get comfortable with the flow of conversation. Make sure you can explain pricing clearly and address any potential customer concerns.
✨Show Off Your CRM Skills
Brush up on your experience with CRMs and quoting tools. Be ready to discuss how you've used these systems in previous roles to manage leads and streamline processes. Highlight any specific achievements that demonstrate your ability to convert leads into sales efficiently.
✨Customer Service is Key
Prepare examples of how you've provided excellent service in past roles, especially in high-volume environments. Think about times when you went above and beyond for a customer or resolved a tricky situation. This will showcase your understanding of what 'good service' means and how it drives repeat business.
