At a Glance
- Tasks: Convert inbound leads into accurate quotes and provide top-notch service to customers.
- Company: Join a forward-thinking marketplace revolutionising the construction materials industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Dynamic team environment with a focus on customer satisfaction and growth.
- Why this job: Be part of a mission to create a fairer, more transparent market while developing your sales skills.
- Qualifications: Experience in sales, strong communication skills, and familiarity with CRM systems.
The predicted salary is between 30000 - 40000 € per year.
Materials Market is a managed marketplace for bulky construction materials. We’re fixing a fragmented, opaque market where pricing is political and access is unequal — building a fairer, more transparent system where customers and suppliers trade on equal terms. We make it simple to buy heavy, first-fix materials online: customers (DIY and trade) get competitive, market-informed prices and reliable delivery through a single platform, while suppliers keep control — choosing the orders that suit their branches, fleets and margins.
We’re hiring an Internal Sales Executive to help convert inbound demand into accurate quotes, great service, and repeat customers. Most leads come inbound via phone, email and WhatsApp from customers who’ve found us online. You’ll also help look after our bigger trade accounts, ensuring they get consistent support and a high standard of service.
- Handling inbound enquiries from DIY and trade customers via phone/email/WhatsApp
- Building and sending quotes quickly, accurately, and professionally
- Comfortable quoting and selling over the phone (and writing clear, confident emails/WhatsApp messages)
- Commercial judgement: you understand margin, urgency, and what “good service” actually means
- Experience working with online leads (inbound) and/or high-volume quote workflows
- Familiarity with CRMs, order systems, or quoting tools
- Experience supporting trade accounts and repeat customers
Experienced Internal Sales Executive in London employer: Materials Market
At Materials Market, we pride ourselves on being an exceptional employer that champions a culture of transparency and fairness in the construction materials industry. Our team enjoys a dynamic work environment where innovation is encouraged, and employees are provided with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive salaries, comprehensive benefits, and a supportive atmosphere that values collaboration and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Internal Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research Materials Market and understand their mission to create a fairer marketplace. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since most leads come through calls, make sure you're comfortable quoting and selling over the phone. Role-play with a friend or family member to build your confidence and refine your pitch.
✨Tip Number 3
Be ready to showcase your commercial judgement. Think about how you can demonstrate your understanding of margins and urgency during your conversations. This will set you apart as someone who truly gets the sales game.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the online world we operate in.
We think you need these skills to ace Experienced Internal Sales Executive in London
Some tips for your application 🫡
Show Us Your Sales Skills:When you're writing your application, make sure to highlight your experience in sales. We want to see how you've converted leads into loyal customers before, so share specific examples that showcase your skills in quoting and customer service.
Be Clear and Concise:Just like you would in a quote, keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of your experience and why you’d be a great fit for us.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention your familiarity with CRMs and your experience with inbound leads, as these are key to what we’re looking for in an Internal Sales Executive.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Materials Market
✨Know Your Market
Before the interview, do your homework on the construction materials market. Understand the challenges customers face and how the company is addressing them. This will show that you’re not just interested in the role but also in the industry.
✨Master the Art of Quoting
Since the role involves building and sending quotes, practice how to articulate pricing clearly and confidently. Be ready to discuss how you would handle different customer scenarios and ensure you can demonstrate your commercial judgement during the interview.
✨Showcase Your Communication Skills
You’ll be dealing with customers via phone, email, and WhatsApp, so highlight your experience in these areas. Prepare examples of how you’ve successfully communicated with clients in the past, especially in high-pressure situations.
✨Emphasise Customer Service
The company values great service, so come prepared with examples of how you’ve gone above and beyond for customers. Discuss how you maintain relationships with repeat customers and ensure they receive consistent support.
