At a Glance
- Tasks: Convert inbound leads into accurate quotes and provide top-notch service to customers.
- Company: Join a forward-thinking marketplace revolutionising the construction materials industry.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Dynamic team environment with a focus on customer satisfaction and growth.
- Why this job: Be part of a mission to create a fairer, more transparent market while honing your sales skills.
- Qualifications: Experience in sales, strong communication skills, and familiarity with CRM systems.
The predicted salary is between 30000 - 40000 £ per year.
Materials Market is a managed marketplace for bulky construction materials. We’re fixing a fragmented, opaque market where pricing is political and access is unequal — building a fairer, more transparent system where customers and suppliers trade on equal terms. We make it simple to buy heavy, first-fix materials online: customers (DIY and trade) get competitive, market-informed prices and reliable delivery through a single platform, while suppliers keep control — choosing the orders that suit their branches, fleets and margins.
We’re hiring an Internal Sales Executive to help convert inbound demand into accurate quotes, great service, and repeat customers. Most leads come inbound via phone, email and WhatsApp from customers who’ve found us online. You’ll also help look after our bigger trade accounts, ensuring they get consistent support and a high standard of service.
- Handling inbound enquiries from DIY and trade customers via phone/email/WhatsApp
- Building and sending quotes quickly, accurately, and professionally
- Comfortable quoting and selling over the phone (and writing clear, confident emails/WhatsApp messages)
- Commercial judgement: you understand margin, urgency, and what “good service” actually means
- Experience working with online leads (inbound) and/or high-volume quote workflows
- Familiarity with CRMs, order systems, or quoting tools
- Experience supporting trade accounts and repeat customers
Experienced Internal Sales Executive employer: Materials Market
At Materials Market, we pride ourselves on being an exceptional employer that champions a culture of transparency and fairness in the construction materials industry. Our team enjoys a dynamic work environment where innovation is encouraged, and employees are provided with ample opportunities for professional growth and development. Located in a vibrant area, we offer competitive salaries, flexible working arrangements, and a supportive atmosphere that values every contribution, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Experienced Internal Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Materials Market and understand their mission to create a fairer marketplace. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your phone skills! Since most leads come through calls, make sure you're comfortable quoting and selling over the phone. Role-play with a friend or family member to build your confidence and refine your pitch.
✨Tip Number 3
Be ready to showcase your commercial judgement. Think about how you can demonstrate your understanding of margins and urgency during your conversations. This will set you apart as someone who truly gets the business side of things.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Materials Market.
We think you need these skills to ace Experienced Internal Sales Executive
Some tips for your application 🫡
Show Us Your Sales Skills:When you're writing your application, make sure to highlight your experience in sales. We want to see how you've converted leads into loyal customers and how you handle inquiries with confidence. Use specific examples to demonstrate your ability to provide great service!
Be Clear and Concise:We love a well-structured application! Keep your writing clear and to the point. Whether it's your CV or cover letter, make sure it’s easy for us to read and understand your key achievements and skills. Remember, we’re looking for someone who can communicate effectively over email and WhatsApp!
Know Your Numbers:Since we deal with pricing and margins, it’s important to show us that you understand these concepts. Mention any relevant experience you have with quoting and pricing strategies. This will help us see that you have the commercial judgement we’re after!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us you’re keen to join our team at Materials Market!
How to prepare for a job interview at Materials Market
✨Know Your Market
Before the interview, do your homework on the construction materials market. Understand the challenges it faces and how the company is addressing them. This will show that you’re genuinely interested and can engage in meaningful conversations about their mission.
✨Master the Art of Quoting
Since the role involves building and sending quotes, practice how to articulate pricing clearly and confidently. Be prepared to discuss your previous experiences with quoting and how you ensure accuracy and professionalism in your communications.
✨Showcase Your Customer Service Skills
Think of examples where you've provided exceptional service, especially in high-pressure situations. Be ready to explain how you handle inbound enquiries and maintain relationships with trade accounts, as this will be crucial for the role.
✨Familiarise Yourself with Tools
Brush up on any CRM or quoting tools you’ve used in the past. If you have experience with specific systems, mention them during the interview. This will demonstrate your readiness to hit the ground running and adapt quickly to their processes.
