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For Companies At a Glance
- Tasks: Be the go-to person for Brand Partners, managing onboarding and project success.
- Company: Join Material Bank, the largest material marketplace revolutionizing architecture and design.
- Benefits: Enjoy flexible work schedules, generous PTO, health benefits, and a fun, inclusive culture.
- Why this job: Make a real impact in a fast-paced environment while growing your career with a supportive team.
- Qualifications: 3+ years in client-facing and project management roles; fluent in German & English.
- Other info: Opportunity to shape our European business as we expand rapidly.
The predicted salary is between 28800 - 42000 £ per year.
Brand Services Associate, fluent in German & English
Material Bank Europe, London, Stuttgart or Paris
We’re hiring a Brand Services Associate for our growing European business. This is a fast-paced, multi-faceted role that requires candidates to have strong communication and people skills as well as a tech-savvy nature. A willingness to roll-up your sleeves, jump right in, and take ownership will make a huge impact on Material Bank’s business development!
What you’ll do:
- Working with the Brand Services team, you will act as the liaison between Brand Partners and the business
- Responsible for onboarding new Brands and project managing getting Brand live on platform
- Be a consultative partner to our Brand Partners and help analyse site activity as well as provide guidance on overall success on the sales platform
- Respond to inbound inquiries from our Brand Partners
- Provide updates regarding program changes including system updates
- Support partnership marketing initiatives between Material Bank and its Brand Partners
- Maximise sales by driving upselling, and providing education around offerings
- Participate in and achieve monthly promotional sales goals
What you’ll bring:
- 3+ years of experience in a client-facing role
- 3+ years of experience in a project management role, or similar with the ability to manage complex projects
- Strong written and verbal communication skills
- Language skills are essential in this role. If you speak German & English, and any additional European languages, we would love to speak to you.
- Proficient Excel skills
- High level of attention to detail
- A “client-focused” mindset
- JIRA, QuickBase, Dashboard, and Zendesk experience or similar ticketing platform
- Ideal candidate must embody Material Bank’s core values, including unquestioned integrity, a strong work ethic and commitment to teamwork and excellence
What you’ll get from us:
Our people: If you thrive in an inclusive, innovative, and fast-paced organisation, look no further! You will get to work alongside some of the brightest minds – Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
Relaxation and Celebrations: Generous PTO, Paid National Holidays, and even more (ask us about this when we connect).
Health Benefits: We contribute to your medical healthcare
Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.
Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We are committed to diversity and encourage individuals from all backgrounds to apply.
About Material Bank
Material Bank is the world’s largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to start and manage a design project.
Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, sales rep engagement, and material sampling. Our powerful material database and proprietary robotic distribution facility allow members to order samples to be delivered free of charge overnight.
Material Bank was founded by Adam Sandow in 2018 and has deeply transformed how the Architecture and Design industry works in the United States. It’s an exciting time for the company – Material Bank is growing rapidly and expanding the business to Europe with regional headquarters based in Paris, and offices in London and Stuttgart. Candidates who join us will have the unique opportunity to define, build, and shape our European business.
Learn more about us at www.materialbank.com
Material Bank® Europe | Brand Services Associate - Fluent in German & English employer: Material Bank® Europe
Contact Detail:
Material Bank® Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Material Bank® Europe | Brand Services Associate - Fluent in German & English
✨Tip Number 1
Familiarize yourself with the architecture and design industry. Understanding the market and the specific needs of Brand Partners will help you communicate effectively and position yourself as a valuable asset during the interview process.
✨Tip Number 2
Highlight your project management skills by preparing examples of complex projects you've managed in the past. Be ready to discuss how you overcame challenges and ensured successful outcomes, as this role requires strong project management capabilities.
✨Tip Number 3
Showcase your tech-savviness by being familiar with tools like JIRA, QuickBase, and Zendesk. If you have experience with similar platforms, be prepared to discuss how you used them to enhance client relationships and streamline processes.
✨Tip Number 4
Demonstrate your client-focused mindset by preparing to share specific instances where you went above and beyond for clients. This will illustrate your commitment to partnership and success, which aligns with Material Bank's core values.
We think you need these skills to ace Material Bank® Europe | Brand Services Associate - Fluent in German & English
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Brand Services Associate. Highlight your experience in client-facing roles and project management in your application.
Tailor Your Cover Letter: Craft a personalized cover letter that showcases your communication skills in both German and English. Mention specific experiences that demonstrate your ability to manage complex projects and work with clients.
Highlight Relevant Skills: Emphasize your proficiency in Excel and any experience with ticketing platforms like JIRA or Zendesk. This will show that you are tech-savvy and ready to take on the challenges of the role.
Showcase Your Values: Material Bank values integrity, teamwork, and excellence. Make sure to reflect these values in your application by providing examples of how you've embodied them in your previous roles.
How to prepare for a job interview at Material Bank® Europe
✨Showcase Your Communication Skills
As a Brand Services Associate, strong communication is key. Be prepared to demonstrate your ability to communicate effectively in both German and English during the interview. Practice articulating your thoughts clearly and concisely.
✨Highlight Your Project Management Experience
Since the role involves project management, come ready to discuss specific examples from your past experiences. Explain how you managed complex projects, overcame challenges, and ensured successful outcomes.
✨Demonstrate Your Tech-Savviness
Familiarize yourself with tools like JIRA, QuickBase, and Zendesk. Be ready to discuss how you've used similar platforms in previous roles and how you can leverage technology to enhance brand partnerships.
✨Emphasize a Client-Focused Mindset
Material Bank values a client-focused approach. Prepare to share instances where you went above and beyond for clients, showcasing your commitment to their success and satisfaction.
