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- Tasks: Act as a liaison between Brand Partners and the business, managing onboarding and project success.
- Company: Material Bank is the largest material marketplace for architecture and design, transforming industry practices.
- Benefits: Enjoy generous PTO, health benefits, flexible work schedules, and a fun, inclusive workplace culture.
- Why this job: Join a fast-paced team, make an impact, and grow your career in a rapidly expanding company.
- Qualifications: 3+ years in client-facing and project management roles; fluent in Italian & English; strong communication skills.
- Other info: Diversity is valued; we encourage applicants from all backgrounds to apply.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Brand Services Associate, fluent in Italian & English
Material Bank Europe, London, Paris or Stuttgart
We’re hiring a Brand Services Associate for our growing European business. This is a fast-paced, multi-faceted role that requires candidates to have strong communication and people skills as well as a tech-savvy nature. A willingness to roll-up your sleeves, jump right in, and take ownership will make a huge impact on Material Bank’s business development!
What you’ll do:
- Working with the Brand Services Managers, you will act as the liaison between Brand Partners and the business
- Responsible for onboarding new Brands and project managing getting Brand live on platform
- Be a consultative partner to our Brand Partners and help analyze site activity as well as provide guidance on overall success on the sales platform
- Respond to inbound inquiries from our Brand Partners
- Provide updates regarding program changes including system updates
- Support partnership marketing initiatives between Material Bank and its Brand Partners
- Maximize sales by driving upselling, and providing education around offerings
- Participate in and achieve monthly promotional sales goals
What you’ll bring:
- 3+ years of experience in a client-facing role
- 3+ years of experience in a project management role, or similar with the ability to manage complex projects
- Strong written and verbal communication skills
- Language skills are essential in this role. If you speak Italian & English, and any additional European languages, we would love to speak to you.
- Proficient Excel skills
- High level of attention to detail
- A “client-focused” mindset
- JIRA, QuickBase, Dashboard, and Zendesk experience or similar ticketing platform
Ideal candidate must embody Material Bank’s core values, including unquestioned integrity, a strong work ethic and commitment to teamwork and excellence
What you’ll get from us:
Our people: If you thrive in an inclusive, innovative, and fast-paced organization, look no further! You will get to work alongside some of the brightest minds – Join a genuinely fun and supportive workplace where we keep our employees consistently engaged through internal communication and corporate events
Relaxation and Celebrations: Generous PTO, Paid National Holidays, and even more (ask us about this when we connect).
Health Benefits: We contribute to your medical healthcare
Growth: We’ll help you take your career to the next level. We want you to be creative and take initiative which will allow you to grow and create within the company. Most importantly, be the best at what matters!
Flexible Work Schedules: With business units and employees across the globe, Material Technologies has embraced a hybrid working model allowing department leaders to decide on the best approach for their respective teams, whether that be remote, in person, or a little of both.
Application Process: Interested candidates should submit a resume and cover letter outlining their qualifications and relevant experience. We are committed to diversity and encourage individuals from all backgrounds to apply.
About Material Bank
Material Bank is the world’s largest material marketplace for the architecture and design industry, providing the fastest and most powerful way to start and manage a design project.
Material Bank connects design professionals to hundreds of manufacturers through facilitating brand discovery, sales rep engagement, and material sampling. Our powerful material database and proprietary robotic distribution facility allow members to order samples to be delivered free of charge overnight.
Material Bank was founded by Adam Sandow in 2018 and has deeply transformed how the Architecture and Design industry works in the United States. It’s an exciting time for the company – Material Bank is growing rapidly and expanding the business to Europe with regional headquarters based in Paris, and offices in London and Stuttgart. Candidates who join us will have the unique opportunity to define, build, and shape our European business.
Learn more about us at www.materialbank.com
Brand Services Associate - English/Italian speaker employer: Material Bank® Europe
Contact Detail:
Material Bank® Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand Services Associate - English/Italian speaker
✨Tip Number 1
Make sure to highlight your experience in client-facing roles during the interview. Share specific examples of how you've successfully managed relationships and resolved issues for clients, as this will demonstrate your strong communication skills.
✨Tip Number 2
Familiarize yourself with project management tools like JIRA or QuickBase before your interview. Being able to discuss your proficiency with these platforms will show that you're tech-savvy and ready to hit the ground running.
✨Tip Number 3
Prepare to discuss your approach to onboarding new brands and managing complex projects. Think about how you can convey your ability to take ownership and drive results, which is crucial for this role.
✨Tip Number 4
Since this role requires fluency in both English and Italian, practice discussing your experiences in both languages. This will not only showcase your language skills but also your ability to communicate effectively with diverse partners.
We think you need these skills to ace Brand Services Associate - English/Italian speaker
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter for the Brand Services Associate position. Highlight your experience in client-facing roles and project management, and emphasize your fluency in both Italian and English.
Showcase Relevant Experience: In your resume, clearly outline your 3+ years of experience in client-facing and project management roles. Use specific examples that demonstrate your strong communication skills and attention to detail.
Highlight Technical Skills: Mention your proficiency with tools like JIRA, QuickBase, and Zendesk. If you have experience with Excel, be sure to include that as well, as it is essential for this role.
Express Your Client-Focused Mindset: In both your cover letter and resume, convey your commitment to a client-focused approach. Share examples of how you've successfully managed client relationships and contributed to their success.
How to prepare for a job interview at Material Bank® Europe
✨Showcase Your Communication Skills
As a Brand Services Associate, strong communication is key. Be prepared to demonstrate your ability to communicate effectively in both English and Italian during the interview. Practice articulating your thoughts clearly and concisely.
✨Highlight Your Project Management Experience
Since the role involves project management, come ready to discuss specific projects you've managed. Use the STAR method (Situation, Task, Action, Result) to structure your responses and showcase your ability to handle complex tasks.
✨Demonstrate Your Tech-Savvy Nature
Familiarize yourself with tools like JIRA, QuickBase, and Zendesk. Be ready to discuss how you've used technology to improve processes or solve problems in previous roles. This will show that you can adapt to the tech-driven environment at Material Bank.
✨Emphasize Your Client-Focused Mindset
Material Bank values a client-focused approach. Prepare examples of how you've gone above and beyond for clients in past roles. This will illustrate your commitment to building strong relationships and driving success for brand partners.
