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For Companies At a Glance
- Tasks: Provide maintenance, troubleshooting, and technical advice to clients across various sectors.
- Company: Join Matcon, a global leader in advanced powder handling solutions.
- Benefits: Comprehensive training, remote work options, and opportunities for travel.
- Other info: Great career growth opportunities and a chance to represent a well-established brand.
- Why this job: Enjoy a hands-on role with real impact and autonomy in a supportive environment.
- Qualifications: HNC/HND in Engineering and strong mechanical knowledge required.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Matcon, part of IDEX MPT Inc., has been a global leader in advanced powder handling solutions for over 40 years. Our IBC technology supports world‑class manufacturers in the food, nutrition, pharmaceutical, chemical, and metal powders sectors. We’re looking for a confident, customer‑focused Service Engineer to join our Aftermarket team. If you enjoy variety, problem‑solving, and working directly with clients, this could be the perfect role for you.
What You’ll Be Doing
- You’ll be the face of Matcon on customer sites—providing maintenance, troubleshooting, repair support, and technical advice.
- You’ll travel across the UK & Ireland, with occasional trips across Europe and beyond.
- Performing service & maintenance activities at customer sites.
- Troubleshooting technical issues and advising on upgrades.
- Conducting RMA investigations at Matcon UK.
- Preparing service and spares quotations.
- Delivering clear, professional site reports.
- Building strong relationships with service customers.
- Providing training and guidance to client engineering teams.
- Collaborating with Service Account Managers to spot opportunities.
What You’ll Bring
- HNC/HND (or equivalent) in Engineering.
- Strong mechanical engineering knowledge.
- Understanding of controls, instrumentation & pneumatics.
- Great troubleshooting and diagnostic skills.
- A proactive, professional, customer‑first mindset.
- Willingness to travel at short notice.
- Full UK driving licence preferred.
- PLC knowledge is a bonus (training provided).
What We Provide
- Comprehensive training across mechanical, electrical, software, and H&S areas.
- Shadowing with experienced Service & Commissioning Engineers.
- Cross‑functional understanding of Matcon’s internal processes.
- Flexibility to work remotely once trained.
- The chance to represent a well‑established global brand.
Why Join Us?
You’ll enjoy a varied, hands‑on role with autonomy, travel, and real impact on customer operations—within a supportive company that invests in your growth.
Ready to Apply?
If you’re an enthusiastic engineer who thrives on technical challenges and building customer relationships, we’d love to hear from you. Apply now or reach out to our team for more information!
Service Engineer in Evesham employer: Matcon Ltd
Contact Detail:
Matcon Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer in Evesham
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who might know someone at Matcon. A friendly chat can open doors and give you insider info about the company culture.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life examples where you've solved problems or improved processes. We want to see how you think on your feet!
✨Tip Number 3
Show off your customer service skills! As a Service Engineer, you'll be the face of Matcon. Be ready to discuss how you've built relationships with clients and provided top-notch support in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Matcon team. Let’s get you on board!
We think you need these skills to ace Service Engineer in Evesham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Service Engineer role. Highlight your mechanical engineering knowledge and any relevant troubleshooting experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about the role and how your customer-focused mindset aligns with our values at Matcon. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical challenges in the past. We love seeing candidates who can think on their feet and provide solutions, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Matcon Ltd
✨Know Your Stuff
Make sure you brush up on your mechanical engineering knowledge and understand the basics of controls, instrumentation, and pneumatics. Be ready to discuss how you've applied these skills in past roles or projects.
✨Show Off Your Troubleshooting Skills
Prepare to share specific examples of technical issues you've resolved. Think about times when you had to diagnose a problem and how you approached it. This will demonstrate your problem-solving abilities and customer-first mindset.
✨Be Customer-Focused
Since this role involves working directly with clients, highlight your experience in building strong relationships. Share stories that showcase your ability to communicate effectively and provide excellent service.
✨Get Ready for Travel Talk
As travel is a key part of the job, be prepared to discuss your flexibility and willingness to travel at short notice. If you have any previous experience travelling for work, make sure to mention it!